Dispensary Agent

Sunburst Pharm - Cambridge, MD (30+ days ago)


Sunburst Pharm, a new, up and coming medical cannabis dispensary is seeking energetic dispensary agents. Located in Cambridge, Maryland, this dispensary is a multi-functional business that acts as a cannabis dispensary, accessory and device retail store.

As a Sunburst Pharm Dispensary Agent, you act as the first point of contact for our medical cannabis patients. You’ll be tasked with verifying patients, listening to their unique needs, assisting them in medical cannabis treatments and completing their purchase. The ideal candidate will do this in a positive, patient service-oriented manner in compliance with MMCC regulations.

Responsibilities

  • Greet customers as they enter the reception area and sales room
  • Verify patients are registered within the MMCC patient database
  • Educate patients on Maryland medical cannabis laws
  • Earn the trust of our patients – learn their specific cannabis needs then help direct them to products and ingestion methods that work for them
  • Accurately prepare and record all sales transactions within the Point-of-Sale system
  • Maintain a professional and safe environment for patients and fellow team members
  • Demonstrate the ability to follow all COMAR compliance regulations and Sunburst Pharm operating procedures
  • Identify potential issues and work with senior management to correct them
  • Work to continually educate yourself on medical cannabis and expand your knowledge of cannabis products and treatment methods
  • Pass all required medical cannabis training programs
  • Assist Inventory Management with reconciling and stocking dispensary products
  • Assist in cleaning the dispensary and organizing displays
  • Answers patient questions in-person, over-the-phone and online
  • Perform light clerical duties including accurate filing of patient information, inventory and general records while maintaining strict patient confidentiality

Desired Qualifications:

  • At least 21 years of age
  • High School diploma or GED
  • Must pass all required background checks
  • Must obtain a state-issued medical cannabis card
  • Must be able to work all hours of operation: 5 days a week between the hours of 10AM-6PM.
  • Experience in the legal cannabis industry preferred, but not required
  • 2+ years retail experience
  • Excellent customer service skills
  • Experience working with digital Point-of-Sale systems preferred
  • Ability to work some evenings and weekends for promotional events
  • Ability to handle multiple duties in a fast-paced industry
  • Ability to work independently and as a team, using strong analytical, prioritization and problem solving skills to tackle a variety of tasks
  • Ability to stand for 5-6 hours at a time
  • Ability to lift, carry and balance up to 30 pounds
  • A strong desire to take the initiative and follow through on tasks with minimal supervision.

Job Types: Full-time, Part-time

Salary: $11.50 to $14.00 /hour

Experience:

  • Sales: 2 years (Preferred)
  • Retail Sales: 2 years (Preferred)

Education:

  • High school (Required)

Work authorization:

  • United States (Required)