Manager, Customer Development

The Mars Agency - Rogers, AR3.2

The Mars Agency is a global marketing practice, specializing in marketing to shoppers, consumers and retailers across the ever-expanding omni-commerce environment. Mars uniquely refers to this environment as the A-to-V Commerce SM space, which incorporates everything from Autonomous to Voice commerce.

Mars, proud of its independence and growth-for-clients focus, operates internationally across the Americas, Europe and Asia through its network of 13 offices.

We’re looking for a Manager, Customer Development to create impact from our Bentonville, AR office.

Work with the internal cross-functional team (Strategic Planning, Client Leadership and Creative) to develop optimal and actionable strategies, concepts and tactics
Manage the implementation of key client projects
Build strong working relationships with assigned retailer client contacts
Manage execution of approved programs through team
Work with external client vendors/agencies to execute projects as assigned
Approach and manage partnership relationships with other manufacturers or properties
Identify retailer direct and manufacturer platforms
Develop and manage project timelines and budgets
Manage communication of project status and budget to client teams
Work hand-in-hand with internal teams on planning and implementation of retail marketing extensions of brand and category programs (national retainer clients)
Manage client approval process
Measure post-promotion results using agency and client-provided data
Some travel required

Bachelor’s degree in advertising, marketing, business, or related field
5-7 years experience in retail marketing or experience with assigned retailer
Proven Project Management experience
Strategic thinking in the development of Shopper Marketing programs and management of day-to-day business
Sound decision making skills based in industry knowledge
Passion about business – always thinking of ways to improve/grow assigned client/business
Strong listening skills and attention to detail
Excellent verbal, written, presentation and interpersonal skills
Desire to dig in and do what’s needed to get the job done right