Events and Welcome Desk Associate

Civic Hall - New York, NY

Part-time
Position Summary

Civic Hall is seeking a thoughtful and organized part-time Events and Welcome Desk Associate to work Monday through Friday, 3 p.m. to 7 p.m., with some variation in exact hours depending on event schedule. The position reports to the Director of Training, Education, and Events. This an entry-level role (only 1 to 2 years of experience necessary - can be work or school experience) and the hourly wage is $18/hr to $22/hr, depending on experience.

Responsibilities:
Events

Support events administrative work, including coordinating events requests, room bookings, creating quotes, creating events guides, and coordinating additional house managers.
Act as house manager for events, including space setup, coordinating with events participants, A/V setup and maintenance, and offering additional assistance during events.
Assist members and guests in developing their events ideas and requests.
Occasionally conduct facility tours to external groups as needed.
Welcome Desk

This role will include approximately 10 hours per week at our Welcome Desk. Although there can be busy periods, there is some time while stationed at the Welcome Desk to complete event-related administrative tasks. Welcome Desk duties include:

Welcome members and guests and assist them as necessary with the sign-in process.
Answer general questions about Civic Hall and the amenities in the space.
Assist members and guests with conference room booking, locker rental, borrowing equipment, looking up their membership information, and other services.
Refer members and guests to appropriate members of the Civic Hall team.
Occasionally conduct facility tours to external groups as needed.

Civic Hall is committed to building a stronger, diverse, and mission-driven team to serve the community we know, respect, and love. We are an equal opportunity employer that does not discriminate in its hiring practices. We actively seek a diverse pool of applicants from or who have worked closely with historically marginalized groups, including but not limited to people with disabilities, people of color, LGBTQ people, first- or second-generation immigrants, and people from low-income families. When applying, please include information about your unique background.

Requirements

1 to 2 years of experience in events or house management, including conferences, panels, concerts, and/or college events.
Excellent writing skills, including proofreading and editing skills, outstanding oral and written communication skills
Ability to connect well with people; warm, approachable, and patient
Demonstrated ability to set priorities, organize workload, manage competing demands, meet deadlines, and set and achieve ambitious goals
Familiarity with non-profits and/or membership organizations a plus
Familiarity with civic technology a plus
Familiarity with New York City tech community a plus
Team spirit and sense of humor appreciated
Benefits

Salary is $18/hr to $22/hr, depending on experience.