Admissions Coordinator

Post Acute Medical - Allen, TX2.8

Full-timeEstimated: $31,000 - $42,000 a year
EducationSkills
Overview

Admissions Coordinator

PRN

The Admissions Coordinator is responsible for:
Providing admissions office support for the inpatient hospital
Managing referral, intake, verification, pre-certification, and admissions processes
Conducting or arranging facility tours
Making recommendations to the Director of Admissions regarding, hiring and performance management of staff, where applicable Serving as a back-up to the Director of Admissions
Performing other duties as assigned
Upon receipt of a referral, collecting referral demographics to include:
Referral source,
Call back number
Patient name
Hospital/room number
Diagnosis
Insurance coverage
Anticipated discharge date and time
Referring physician
Contacting Clinical Liaison with referral information

Following-up and documenting all referrals within one hour of receipt or as soon as possible
Ensuring that each referral is accurately documented

Verifying that intake is completed:
Copy and distribute the intake form and the Clinical Liaison’s pre-admission assessment (patient evaluation) form for nursing, therapists, case managers, and physicians
Updating HMS with information
Reviewing admission papers with the patient to verify accuracy:
Copy all insurance cards for business office files
Request signature on proper documents, such as promissory notes, release of information, etc.

Orient patients and family member or caregivers as follows:
Explain all registration forms, rules and procedures to patient and or family in a manner appropriate to the individual(s)
Make family and patient aware of non-covered services and items, co-insurance, co-payments, and deductibles not covered by insurance
Explain patient visiting hours and make family feel welcome and comfortable
Discuss family concerns and instruct family on resources for assistance during the hospital stay
Assist patients in completing orientation paperwork prior to admission
Updating missing information when patient registers and verifying accuracy of patient billing information
Verifying insurance benefits; following Verification of Benefits policy and procedures for unfunded or under-funded patients; following the charity care policy; obtaining pre-certification when necessary
Registering patients in HMS and completing paperwork; in HMS system, pre-registering patient, based on information provided in the pre-admissions assessment or by family, patient, or referral source
Obtaining copies of all insurance cards and calculating amount of patient payment responsibilities, other than insurance covered service; collecting co-payments as appropriate
Assiging room and bed numbers and generating paperwork for chart, ID bracelet, and data cards for admission; making patient folder for business office for use at discharge and forwarding to business office
Accurately entering transfers and discharges into system/databases for daily reports
Maintaining daily census, bed board, referral log, denial log, and medical transfer log
Remaining current on managed care and other insurance contracts; collecting co-payment, as appropriate, and counseling patients on financial responsibility; assuring the accuracy, completeness, and timelines of charge capture, per system, facility/department policies and procedures
Accepting patient valuables; have valuables placed in safe and documents placed into patient folder
Distributing Admission Documents; making copies of admissions papers and Clinical Liaison’s patient evaluation and distributing to appropriate departments
Ensuring that proper documentation is sent to all necessary departments prior to patient admission

Participating in in-service educational activities and department meetings

Maintaining a referral log to create the following reports:
Monthly referral admit report

Physician referral report

Responsibilities

Qualifications

The Admissions Coordinator must:
Have a high School diploma or equivalent
Business or Technical School is preferred
Have knowledge of medical terminology and experience with insurance verification
Have at least one year experience in a medical office position or in a healthcare registration function

Post Acute Medical, LLC, (PAM) based in Enola, Pa., provides post-acute healthcare services through 30 long-term acute care hospitals and medical rehabilitation hospitals and 15 outpatient physical therapy locations in nine states. PAM is committed to providing high-quality patient care and outstanding customer service, coupled with loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Our mission is to serve people by providing compassionate, expert care and to support recovery through education and research. Learn more at www.postacutemedical.com.

Post Acute Medical is an Equal Opportunity Employer.