Site Reliability Engineer

Tyler Technologies, Inc. - Seattle, WA3.6

Full-timeEstimated: $100,000 - $140,000 a year
Our mission at Socrata, the Data & Insights Division of Tyler Technologies, is to help government use data more strategically and effectively in the design and delivery of their programs and missions.

Socrata is about to embark on its next stage of robust growth as part of Tyler Technologies. On April 30, 2018, Tyler Technologies (NYSE:TYL), the leading provider of end-to-end information management solutions and services for local governments acquired Socrata, the market leader in making existing government data discoverable, usable, and actionable for government workers and the people they serve. The potential to layer Socrata’s powerful data technology on top of Tyler’s mission-critical line of business systems in more than 15,000 local government organizations will allow Socrata to provide data and insights on a scale that has the opportunity to fundamentally change the way local government understands their operations, uses their resources and serves their constituents.

Now is the time join Socrata, the Data & Insights Division at Tyler, and change your career trajectory!

Our data as a service platform and cloud-based solutions support the world’s most effective open and internal data sharing programs at every level of government. Our clients include the US Federal Government; half of the US states and most major US cities and counties. That list includes states like New York, Texas, Massachusetts and Utah; cities like Seattle, Chicago, Los Angeles and New York City; Federal agencies like the Centers for Disease Control and Prevention (CDC), US Department of Commerce, the US Department of Transportation and the Centers for Medicare & Medicaid Services! Our select few non-governmental clients are ones with influence over government data policy, including the World Bank, the United Nations and the European Commission.

As a Site Reliability Engineer, you will build and manage the infrastructure necessary to host Socrata's exacting worldwide clients.

Why This Job Is Important
You’ll help the company design, operate, monitor, and grow the platform that hosts Socrata's global client base. You will work side-by-side with the rest of the engineering team to ensure our new features and services meet our security and performance guidelines. You will build the infrastructure that makes other engineers even more productive.

How We Act
At the Socrata Data & Insights Division, how we act with each other and our clients embodies the core values and our code of conduct:

We value big ideas and creative execution
We build open and honest relationships
We are results driven and accountable
We celebrate success together
We aspire to be remarkable
We take individual responsibility for the success of every client
Do you share our values? Is this the kind of environment where you’ll feel empowered to do your best and most meaningful work?

About Tyler
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of their constituents. Tyler's client base includes more than 15,000 local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations. In 2017, Forbes ranked Tyler on its "Most Innovative Growth Companies" list, and Fortune included Tyler on its "100 Fastest-Growing Companies" list. Headquartered in Plano, Texas, Tyler has more than 4,200 employees in multiple divisional and regional offices across the U.S. You can learn more about Tyler Technologies at Data & Insights Division employs 150 team members, and is headquartered in a vibrant and creative workspace in Seattle, WA. You can learn more about this vibrant division of Tyler at

Competitive salary including a 401K with employer match, employee stock purchase plan as well great health benefits are offered. Qualified applicants are encouraged to apply right here!

Tyler Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Tyler Technologies will not tolerate discrimination or harassment based on any of these characteristics. Tyler Technologies encourages applicants of all ages.

Diversity and Inclusion
At the Data & Insights division of Tyler, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies many different backgrounds and experiences is necessary for us to be the best we can be. Within the division, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We understand change takes time and that we still have work to do, and we are committed to making continual progress.

Seattle, Washington

On a Typical Day, You Might...

Build a web-based service for displaying high-level monitoring and metrics.
Write tools to automate the identification and movement of datasets between service shards to reduce the occurrence of "hot spots" within our architecture.
Contribute patches to open-source tools to better support Socrata's mission and operations.
Participate in Socrata's on-call rotation, which includes all engineering staff.
Re-architect our deployment / continuous integration environment to support better and faster feedback for developers.
Partner with Socrata's security staff to implement advanced security and compliance requirements for our clients.
Diagnose and fix systems and software failures, and build additional automation to prevent the failure scenario from reoccurring.
Prototype new data storage backends, documenting the process for automating bootstrap and stress-testing procedures.
You are skilled in Linux.
You are an expert in at least one dynamically typed scripting language like Ruby or Python.
You have demonstrated proficiency with configuration management systems. Experience with Chef is a plus.
You have experience implementing highly availability and secure systems.
You have working knowledge of traditional RDBMS and NoSQL database technologies, including PostgreSQL, Cassandra, and/or ElasticSearch.
You are interested in working with engineers to help scale and optimize their services.
You are calm in high-pressure situations and skilled at triaging situations.

Requisition Number: 6618005