Employee Relations Manager - East Coast Division

Cinemark - Plano, TX3.8

30+ days agoFull-time
The Employee Relations Manager will direct and manage all employment related issues in the field in a specified geography. Activities would include but not limited to: conducting in-depth investigations regarding employee relations and/or dispute resolution, analyze case details and facts while collaborating with field management to ensure decisions support Cinemarks policies, values, federal/state laws and regulations. This role will support a positive workplace environment, good employee morale, and a culture of productivity and career success.

Key Responsibilities

Partner with field managers to guide or conduct in-depth investigations on employee relations issues and/or termination, corrective actions or employment disputes.
Provide guidance and interpretation to managers on employment issues and related laws including, but not limited to: ADA, FMLA, and FLSA, Child Labor and Wage and Hour Laws.
Create and facilitate formal and informal training on employee relations practices and procedures such as performance counseling and case documentation.
Ensure HR policies, procedures, and reporting are in compliance with state, federal and local laws.
Assist in the research, development, implementation or rollout of new policies/procedures, and strategies to effectively manager ER.
Partner with field managers on performance management and ensure proper documentation.
Provide regular status updates to leader and/or employees, until request has been resolved and documented.
Log and track employee issues, and prepare appropriate reports
Participate in the exit interview process. Identify trends in employee relations issues and seek to identify root causes and take corrective action
Be an objective, open-minded, and trustworthy resource for employees and managers.
Participate with the HR Executive Team on general corporate initiatives.
Qualifications

Eight or more years of experience in a Human Resources department, performing significant amounts of employee relations work. Must have strong experience conducting ER investigations, partnering and coaching managers on performance management, and resolving conflicts in the workplace.
Experience working in HR in a multi-state company of at least 1000 employees. Experience with OH, PA, and CA is especially desired.
Bachelors degree in Human Resources, Business, Communication, Psychology, or related. Extra years of relevant experience in lieu of degree.
Professional certification in HR is desired (PHR, SPHR, SHRM-CP).
Strong working knowledge of federal, state and local laws including but not limited to, FMLA, ADA, FLSA Child Labor and Wage and Hour Laws.
Ability to Travel up to 25%
Desired Skills

Superior relationship skills with the ability to collaborate effectively with others to build strong and trusting relationships.
Good record of taking initiative and a balanced, objective approach with good judgment when recommending a course of action or handling an investigation.
Sense of urgency and drive toward closure on open employee complaints.
Able to provide an independent viewpoint on people and issues, along with the strength and sensitivity to deliver tough messages to leaders and employees.
Excellent problem-solving, decision-making and listening skills.
Able to multi-task and manage multiple priorities to produce results.
Excellent verbal and written communication skills with a disciplined approach to case documentation.
Quantitative analysis skills for writing reports and using HR system software to track, analyze and present data.
Project management experience.
Self-directed work style with a drive to complete tasks and projects, staying organized and on track.
Cinemark USA, Inc. is an Equal Opportunity Employer

DISCLAIMER: This job description is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Brand: Cinemark
Address: 3900 Dallas Parkway, Ste 500 Plano, TX - 75093
Property Description: 942 - HR - Insurance - Plano, TX
Property Number: 942