Entry Level Logistics

Palogix Supply Chain Services - Clinton Township, MI (30+ days ago)3.3


Logistics Support Representative

This position has responsibility for managing several aspects of the day to day logistics coordination needs of customers. This role will involve communicating with carriers, vendors, and customers to provide the most cost effective and efficient services. This is an entry level position. We will provide all required training.

Responsibilities

  • Develop and build strong working relations with customers, carriers and related parties
  • Perform daily tasks such as tracking information, creating BOLs and follow-up on required items
  • Make outbound phone calls and/or emails to retail and other business locations
  • Have professional and courteous interaction with associates in those locations
  • Record activities and search results in an online tracking system
  • Understand the urgency required by the customer and apply to daily tasks
  • Exhibit good judgment and the ability to make quick decisions in support of the workload demands
  • Strong focus on providing exceptional customer service when dealing with vendors and customers
  • May set pick up and drop off appointments directly with the customer and vendors
  • Provide other support as required to the Logistics Team

Qualifications (Education/Training, Skills and Experience)

Education/Training:

  • College Degree preferred, but we will consider a combination of education and experience

Skills:

  • Excellent verbal and written communication skills
  • Successful candidates must demonstrate the ability to produce results while working independently
  • Strong organizational and follow-up skills
  • Above average desktop computer skills with experience in MS Office Suite
  • Strong, professional communication and interpersonal skills

Experience

  • 1-2 years, with preferably some logistics and/or transportation industry experience
  • 1-2 years in a business environment with customer support

Job Type: Full-time

Experience:

  • Logistics: 1 year
  • Customer Service: 1 year

Required work authorization:

  • United States