Vaccine Account Representative

Syneos Health Commercial Solutions - Lansdale, PA3.9


Do you have a noticeable passion for results?

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique sales role with Syneos Health.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

Syneos Health has launched more than 120 sales teams in the last 5 years across all major Therapeutic Areas – more than the top 25 pharma companies combined. We offer you more than just one job. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. Our client roster consists of more than 550 organizations including all 50 of the largest global biopharmaceutical companies.


This opportunity is with our Selling Solutions Commercial Division, which partners with top tier pharmaceutical, medical device and biotechnology companies to develop and execute sales and marketing strategies that deliver. In this role you will partner with Merck & Co. Inc., one of Syneos Health’s most robust relationships.

The Vaccine Account Representative (VAR) reports to the Customer Team Leader and represents the company with assigned customers in coordination with Merck Field Sales Representatives. The VAR must have strong knowledge of the vaccine market and of Merck vaccines and must demonstrate sound business judgment, territory management skills, customer service tenets, exemplary sales skills, and an understanding of ordering, fulfillment, and returns processes.

Responsibilities include but are not limited to the following:

Disseminating approved product messages
Capitalizing on opportunities to sell
Face-to-face customer engagement
Providing support around vaccine ordering and account management
Building productive relationships with customers.
Hybrid role whereas approximately 80% of the VAR's time will be spent on the phone either responding to inbound calls or by proactively contacting assigned customers and approximately 20% of the VAR’s time will be spent in face to face engagements with Pharmacy Managers, Clinics and other Vaccine customers.
To achieve excellence, the VAR must achieve specific sales objectives and provide superior account management services in coordination with Field representatives
Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

4-year College Degree required – BA or BS, Science, Business or Healthcare discipline preferred
1-2 years of sales or customer service experience preferred
Superior communication skills (written and oral)
Self-motivated, superior organization, interpersonal and leadership qualities
Excellent planning skills and good judgment
Attention to detail and compliance to Merck policies is critical
Self-starter with a business owner mindset
Ability to travel 20% and possess a valid driver's license to drive to assigned healthcare accounts, unless otherwise specified
Ability to work from 10am-7pm
Desire to excel
Ability to work in a collaborative environment

Full Syneos Health Selling Solutions benefits which include:
It is the company’s policy to provide employees with flexible paid time off (PTO) from work that can be used for vacation, sick days, floating holidays and personal time
Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance
Medical – Cigna; Dental – Delta Dental; Vision - EyeMed
Company Match 401K - $0.50 per dollar up to 9% of salary
Eligible to participate in Employee Stock Purchase Plan
Flexible Spending Accounts: Health Care and Dependent Care
Company-paid Basic Term Life Insurance at 2x base salary
Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children.
Company-paid Short and Long Term Disability
Optional Supplemental Short and Long Term Disability (100% employee paid): employee only
Employee Assistance Program
Tuition reimbursement
Referral bonuses
Dedicated training and support
Make your work matter everywhere. Be a driving force in the evolution of healthcare sales.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)