- Communication Skills
- Bartender Experience
- Serving Experience
The Banquet Server is responsible for assisting cooks and chefs with various events that require the service of food groups throughout the food service venues at Nook Sports. He or she will also be responsible for serving beverages such as cocktails, wine, and bottled beverages to guests during high volume banquets.
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
50% discount on Tuesdays at the Forklift and Palate Restaurant
35% off all Nook apparel
Free child care
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions:
Assist in the set-up of banquet and bar equipment
Maintain appearance standards of the events
Greet guests that are being serviced at the food station or bar
Maintain portion control during events
Serve food in appropriate timeframe
Ensure guest dietary needs are met with assistance of the back of house
Answer guest questions about food and beverage items
Suggest beverage choices for guests
Ensure alcoholic beverages are consumed responsibly in accordance with company and state laws
Consistently enforce liquor laws in accordance with state and federal guidelines
Maintain constant event inventory to ensure beverage supply to guests
Collect payment from guests for beverages
Assist with clearing table during and after meal service for empty beverage containers/glasses
Clean service space including tabletop, floors, and other exposed surfaces when necessary
Carry bus trays to the kitchen for washing
Maintain station cleanliness to maintain food safety standards
All other duties as assigned
Must be 18 years of age or older
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
RAMP Training certification is a plus
Bartending or serving experience a plus
Experience serving covered and uncovered food trays
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations
Integrity to safeguard confidential information
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Experience communicating with individuals of diverse demographics
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member will primarily work in various banquet, event, and kitchen environments that may have fluctuating temperatures.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 50 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate to loud.
Work schedule: The work schedule may fluctuate to include evenings, weekends, and holidays.