Now celebrating 40 years in business! Seashore Construction Corp is a factory-certified exterior remodeling company with offices located in Egg Harbor Township and Marlton, serving clients from Cape May to Cherry Hill. Our services include residential and commercial roofing, siding, windows, doors, decks, and railings. We are fully insured and licensed, and we stand behind the products we install.
Here at Seashore Construction, we truly value our great employees and their families! We are a privately owned company and not some private equity marketing company. Our mission is to help customers maintain and update their biggest investment—their homes. We have an excellent work environment and a positive, fun culture where upward mobility and career development are always on the radar. Bring your winning attitude and ideas to our great business model!
Summary of Position:
- The primary role of this position is to capture and manage the flow of all inbound leads that are received through various channels. Coordinate the scheduling of appointments between the customer and one of our outside sales estimators. This position is critical to the success of the company by working to optimize customer interactions, sales efficiency, and most importantly, customer satisfaction. A positive attitude, excellent communication skills, and attention to detail are essential to succeed and grow within this role and the company. We offer great benefits to our amazing employees including Vacation and PTO time, Paid Holidays, health insurance contributions, matching employee retirement plans , and more. This is an in-office position for our Egg Harbor Township location.
Main Responsibilities:
- Receive and gather all inbound customer inquiries through phone, email, and digital sources.
- Accurately enter and maintain all necessary customer information into the company CRM.
- Schedule all in-home appointments and manage sales team appointment calendars
- Follow-up with all inquiries where initial contact was unsuccessful
- Maintain digital marketing lead source dashboards
- Generate monthly lead reports
- Recapture older lead inquiries for additional compensation incentives
- Complete final close-out/warranty packets for customer projects
Requirements:
- Some college education, vocational school.
- A college degree is a plus.
- Previous construction/service company background preferred
- Demonstrate a friendly and professional phone demeanor
- Possess experienced interpersonal skills, with the ability to communicate effectively with both customers and team members
- Have excellent written and customer service skills
- Have experience using Microsoft Excel, Word, and Outlook
Salary Range: $45,000-$65,000 per year
Job Type: Full-time
Schedule: Monday to Friday
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Why do you feel you would be a good fit for this position?
Experience:
- Customer service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Egg Harbor Township, NJ 08234 (Required)
Work Location: In person
