Visitor Information Assistant

Trust Consulting Services Inc. - Arlington, VA

Full-timeEstimated: $36,000 - $48,000 a year
EducationSkills
Duties & Responsibilities:
  • Provide general information, directions, and other forms of assistance to visitors.
  • Understand and maintain ongoing knowledge of Arlington National Cemetery
Requirement:
  • An Associate’s Degree and no less than three years of relevant work experience such as a visitor use assistant, docent, park guide, or in-person customer service; or
  • Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service.
  • VIA personnel assigned to the Information Desk at the Welcome Center must have the following:
Basic computer skills, the ability to operate kiosks and basic office equipment, the ability to communicate clearly in written electronic mail (emails).

Security Requirements:
  • Public Trust or Secret
Skills:
  • Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract
  • Possess required state motor vehicle licenses or certifications for operating equipment and vehicles used in the execution of this contract
Physical Requirements: This position requires employees to be able to: stand, for long periods of time, walk, sit, bend, reach, stoop, and squat
Communication: Requires excellent customer service skills, via telephone and face to face communication, must be fluent in the English lanaguage both, in written and oral communication.