Store Manager

Five Below - Wilson, NC3.6

30+ days agoFull-time
Lead Sales Culture
Model Five Below Values
Trainer/Developer of Talent
Communication
Leaders of Change
Ownership/Commitment
Accountability/Delegation/Follow Up
Planning/Time Management
Goal Oriented

Professionalism Key Responsibilities:
Responsible for Operational Execution and Total Store Follow Up
Drives customer experience and sales goals
Continually recruits, hires, trains, and retains associates and managers; identifies internal associate talent and provides opportunities for career path development
Responsible for managing and executing overall store standards to be consistent with Brand Standards
Drives overall profitability for store focusing on total store sales and expense control
Responsible for ensuring the proper execution of all cash handling policies including opening and closing procedures; daily paperwork; and bank deposits
Ensure compliance with all of the Five Below Standard Operating Procedures (SOP)
Partners with District Manager and Human Resources for employee coaching / counseling, performance documentation and associate relations matters
Reviews all corporate communications and prioritizes/plans accordingly
Enter associate, management schedule into Kronos and approve
The General Manager ensures weekly, monthly and annual payroll budgets are managed to plan
Ensures clean and safe environment for associates and customers to include sales floor and back room, manager’s office and restrooms
Authorizes register functions including post voids, returns and associate discounts
Ensures Market Plan and other merchandise directives are executed
Ensures the execution of company data integrity process and physical inventory
Oversees successful receiving and stocking procedures are properly followed and maintained
Partners with District Manager of any store related issues
Ensuring exceptional customer service is executed by all associates through training for high levels of customer engagement and role modeling ideal behaviors
Holds all associates accountable for their job responsibilities
Responsible for Ad Sets and Follow up
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the District Manager, as dictated by store needs. Essential Job Functions:
Frequently operate computer and printer, and occasionally operate cash register
Occasionally ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor directing associates and assisting customers, as well as to and from the back office Minimum qualifications:
High School Graduate or equivalent
Minimum 3 years of management experience preferred
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure Five Below is an Equal Opportunity Employer