Entry Level Veterinary Receptionist

Green Paws Veterinary Care - La Grange, IL (30+ days ago)

Green Paws is a busy, growing, 2 doctor veterinary practice. We are heavily client centric and focused on excellent customer service and ensuring a positive experience for both clients and pets. Our ideal candidate must always maintain a professional and helpful attitude, and must be able to maintain accuracy even in a fast paced environment. Experience in the veterinary field preferred but not required. Salary depending on experience. Part or full time position available. This is an entry level position- no management or administrative duties. Mornings and weekends required.

Job Description:
-Answer phone calls
-Direct phone calls to appropriate person
-Schedule appointments
-Take messages as needed
-Ensure accurate appointment scheduling to maintain work flow
-Greet clients and their pets as they arrive, preferably by name
-Check patients in for their appointments
-Notify technicians of patient arrival
-Keep clients informed of wait time and keep technician informed of any waiting patients
-Keep front desk clean and organized
-Maintain accurate records of phone conversations
-Coordinate medication refills
-Work with technicians, DVMs and assistants to ensure accurate charges
-Check clients out and take payments
-Close register at end of day, making sure all payments are accurate
-Call clients as needed
-Assist DVM, technicians and head receptionist as needed
Required skills:
-Phone skills
-Excellent, accurate and concise communication
-Excellent customer service skills
-Positive attitude
-Attention to detail
-Basic knowledge of medical terms
Job Types: Full-time, Part-time
Salary: $9.00 to $12.00 /hour based on experience

Job Types: Full-time, Part-time