Wagamama USA is growing!
Wagamama USA is a full-service concept that provides a modern and nourishing twist and fresh take on great Asian-fusion food., Wagamama currently operates 8 restaurants in NYC, Boston, Dallas, Tampa and Clarendon and has aggressive growth plans.
‘Kaizen’, meaning ‘good change’ is the philosophy that sits right at our heart. It shapes every dish we create and pushes us to find better ways in all that we do. We’re restless spirits, forever creating and making things better.
We’ve been practicing kaizen since 1992, when we opened our first doors in London’s Bloomsbury. Inspired by fast-paced, Japanese ramen bars and a celebration of Asian food, Wagamama burst into life. We set out to create a unique way of eating, bringing the fresh, nourishing, flavors of Asia to all.
That was over 25 years ago now. Two whole decades to sharpen skills and refine recipes, to play with spices and discover tastes. We continue to get better with every day.
Wagamama welcomes you to join the team. Be a part of our story.
position overview
East Coast based, this role offers the exciting opportunity to spearhead technology initiatives within a dynamic restaurant management company. Reporting directly to the Chief Executive Officer, you'll play a pivotal role in enhancing business technology capabilities. The ideal candidate will possess a blend of strategic vision and hands-on expertise in Project Management, System Administration, Data Security, Solution Design, and Vendor Management. With a knack for problem-solving and a passion for innovation, you'll drive efficiency and excellence across our corporate and restaurant teams. Domestic travel is required, varying based on project needs.
what you’ll do:
- Assess IT needs company-wide and develop a comprehensive IT roadmap for upgrades and optimizations.
- Lead the implementation of IT solutions to support company initiatives and enhance operational efficiency.
- Optimize IT infrastructure and systems to maximize productivity and business value.
- Develop and implement robust business continuity plans to minimize operational disruptions.
- Oversee IT security initiatives, ensuring PCI compliance and safeguarding data integrity.
- Collaborate with cross-functional teams to identify and deploy innovative technology solutions.
experience required:
- 3-5 years of hospitality-specific experience in a project management or directorial capacity
- Proficiency in evaluating and deploying POS systems, with a preference for Oracle Symphony and/or Toast POS familiarity
- Hands-on experience with online ordering solutions and POS integrations.
- Expertise in administering scheduling systems
- Familiarity with administering/integrating accounting systems, business intelligence, HRIS, and ancillary restaurant applications
- Ability to manage projects and teams remotely
- Exceptional communication skills, both verbal and written
- Proficient in leveraging data and analytics to drive improvements
- Demonstrated problem-solving abilities in large-scale projects
- Strong understanding of data security principles, networking, system administration, and relevant operating systems
- Bachelor’s degree in Business Administration, Computer Science, or related field, or equivalent experience
- 5+ years of experience supporting food and beverage IT environments
- Willingness to travel up to 50%
benefits + compensation:
- Compensation + Benefits: $125,000 - $150,000 per year salary, plus bonus potential and comprehensive benefits package
location & travel requirements:
· Location & travel requirements:
· The position will be required to be East-Coast based. Some travel may be required to other locations, including travel to states/cities with Wagamama restaurants.
#HP
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Job Type: Full-time
Pay: $125,000.00 - $150,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Yearly pay
Work Location: In person
