Librarian I - Reference

City of Santa Clara, CA - Santa Clara, CA

Final Filing Date: Monday, July 1, 2019

To be considered for this position, candidates must submit a 1) City Employment Application, 2) Resume, 3) Cover Letter, and 4) Supplemental Questions, no later than 4:00 p.m. on the final filing date. Incomplete applications will not be accepted.

This is the entry-level class within the professional Librarian series. The class is distinguished from the Librarian II by the performance of more routine tasks and duties assigned to the position within the series. This position is typically used as a training position, and employees need have only limited or no directly related professional experience.

Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test.

Candidates must attain a passing score on the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.

Typical Duties: Duties may include, but are not limited to, the following:

Under immediate supervision:
Performs professional librarian duties
Provides bibliographic instruction to library patrons
Facilitates access to library materials using a variety of print and electronic resources
Provides assistance to library patrons of all ages in location and use of library materials, resources, and facilities
Answers reference questions at all levels of complexity
Provides readers' advisory services using a variety of search tools
Evaluates and selects library materials
Serves as a member of library teams and on task forces
Attends related training, workshops, and conferences and participates in professional development activities
Provides exceptional customer service to patrons in library, over the phone and via email
Prepares statistical and informational reports
Plans, implements, executes and evaluates library programming and outreach for adults
Analyzes library services and processes and makes recommendations for positive change
Performs other related duties as assigned

Minimum Qualifications:

Possession of a Masters' Degree in Library Information Science from an American Library Association accredited library school. No experience is required.
Desirable Qualifications

Experience working in a public library or in a customer service position.
Possession of an appropriate, valid California driver's license is required at time of appointment and for the duration of employment.


Prior to hire, candidates will be required to successfully pass a pre-employment background check, which may include employment verification, a DMV record check, a criminal history check and Department of Justice (DOJ) fingerprinting. Any information obtained will be used to determine eligibility for employment in accordance with the law. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction when required will result in disqualification from the recruitment process.
A medical examination will be required prior to appointment.
Must be able to perform all the essential functions of the job assignment.
May be required to work evenings and weekends.
This position qualifies for Veteran's Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing.

Knowledge, Skills, and Abilities:Knowledge of:
Public library principles and practices
Dewey Decimal classification
Library of Congress Subject Headings
Literature, authors, subject genres, reference and research sources
Current trends in library service
Standard online tools to promote library programs, services and collections
Library's intranet and internet services, including library website, online resources and social networking activities
Principles of intellectual freedom
Reference interviewing techniques
Collection development principles and techniques

Ability to:
Apply library policies and procedures
Work effectively, either independently or as part of a team
Organize work assignments
Recognize and establish job priorities
Use sound judgment
Work comfortably with current standard computer operating system(s)
Use computers and computer applications effectively
Effectively communicate complex data both orally and in writing
Work productively as a team member and on task forces to achieve common goals
Establish and maintain good working relationships with others in the course of work including the general public
Effectively handle multiple priorities, organize workload and meet strict deadlines
Walk or stand for extended periods of time
Lift and carry library materials weighing up to 25 lbs.
Perform physical tasks such as lifting, bending, stooping, reaching, carrying and walking up and down stairs