The Medical Front Desk Receptionist is an integral part of the Community of Hope’s health services team. As the Medical Receptionist, you will be a welcoming face for our patients and responsible for and ensuring smooth patient flow at the front desk by promptly checking patients in, ensuring all forms are completed, demographics are updated, and collecting payment. This is a full-time position.
Highlighted Duties and Responsibilities:
Ensures smooth patient flow at the front desk by checking patients in, ensuring all forms are completed, collecting payment, and pulling charts in a timely manner;
Provides administrative support to the health center;
Marks appointment statuses appropriately dependent on clinic flow and calls patients daily to confirm, cancel, or reschedule appointments;
Registers patients in eCW and obtains required documentation;
Verifies patients’ insurances and determines any charges/copayments and collects payments for visits and issues receipts to the patient;
Refers patients to Enrollment Assister for insurance or sliding fee scale enrollment;
Collects payments for visits and issues receipts to the patient;
Complies with COH policies and state and federal regulations governing confidential information, including HIPAA.
High School Diploma/GED;
Minimum of two years experience as a Medical Receptionist;
Bilingual preferred in English and Spanish/Amharic.
We offer great benefits including:
Medical Plans through CareFirst BlueCross Blue Shield;
Dental Plans through CareFirst BlueCross Blue Shield;
Vision Plans through CareFirst BlueCross Blue Shield;
Life insurance, short-term disability and long-term disability insurance;
403(b) Retirement Plan;
Flexible Spending Accounts for medical and dependent care reimbursable expenses;
Transportation pre-tax payroll deduction for metro;
Generous paid vacation leave, sick leave and holidays;
Tuition Reimbursement for graduate studies;
And much more!
Community of Hope is a rapidly growing, innovative, and mission driven nonprofit. For over 38 years, we have provided health-care, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. We currently operate a variety of housing programs and three community health centers, which offer medical, dental, behavioral health, and birth services. Through providing these programs and supportive services, we continue our mission of helping and enabling people achieve good health, a stable home, family sustaining income, and hope.
Community of Hope was selected as one of the Washington Post’s 150 Top Workplaces in 2014, 2016 and 2017. We received the 2012 Washington Post Award for Excellence in Nonprofit Management and the 2014 Leadership Greater Washington Innovative Community Partnership Award. We were also recognized in 2012 by the National Committee for Quality Assurance as a level 3 Patient-Centered Medical Home.
Check out our website here.