Clerk - Office #048 - Bealls Vero Beach(Job Number: 180002O5)
Function: To provide a friendly and satisfying customer experience, as well as complete daily Cash Office processes and procedures.
Reports to the Operations Manager.
Extensive interaction with customers, associates and management team.
Essential Duties and Responsibilities:
Greet and assist all customers
Deliver a consistent customer experience by gaining trust and respect with our customer using selling behaviors
Answer incoming calls and direct calls as needed
Effectively process POS transactions and returns in an efficient and friendly manner
Meets or exceeds credit and email goals
Skillfully gift wraps customer items
Handle daily opening and/or closing procedures of the Cash Office
Balance cash drawers every morning and/or evening
Prepare daily deposit for management team
Maintain security on all money-related area
Supports and implements changes needed to improve the company’s efficiency
Upholds the values and integrity of the company
Works well with others to accomplish tasks, solve problems and achieve goals
Treats our product with care and respect by maintaining a clean, neat and organized store
Performs housekeeping duties including vacuuming, cleaning, dusting and polishing (mirrors, fixtures, cash wraps, displays, carpeting, or other surfaces)
All other duties as needed to support the operation of the store within Bealls guidelines and policies.
Must be able to climb stairs to stockroom (if applicable) in order to replenish and maintain merchandise.
Must be able to have full body rotation/mobility; i.e., bending, stooping, twisting, reaching a minimum of 60 inches for stocking and maintaining merchandise, etc. to replenish and maintain merchandise.
Must be able to climb a 6-ft ladder for maintaining and displaying merchandise (if applicable).
Must be able to lift and carry a minimum of 20 pounds in order to unload and process merchandise.
Must be able to push and pull merchandise fixtures (minimum resistance of 20 pounds) for presentation and department changes.
Must be able to handle cleaning equipment (vacuum, broom, mop, duster, etc.) used for maintaining cleanliness.
Must have full hand usage to operate hand tools.
Required to stand on feet 95% of the day.
High school diploma.
Must have strong verbal communication skills, math skills and customer service skills.
Work varying hours and schedules as required, including nights, weekends, and holidays.
Demonstrates a high level of personal integrity
Works well on a team