TO BE CONSIDERED, YOU MUST COMPLETE THE INDEED ASSESSMENTS WHEN YOU APPLY
Why Work for Us?
Would you like to join a team that provides not only quality healthcare, but an outstanding eye care experience to all their patients? Does working with an amazing team and helping people sound like a nice change? Do you have a way of making people feel comfortable and confident in any situation? If so, Primary Eyecare Center is the place for you as our Front Desk Associate!! Join our team as a receptionist and you will be cross-trained in direct patient care and encouraged to continue your growth.
Our busy Optometric practice is seeking a full-time Front Desk Associate to join our team in Atascadero and San Luis Obispo(2 seperate positions). Ideal candidates will be outgoing, courteous, dependable, professional and team-oriented. As the first contact with our patients, we are looking for a highly motivated and cheerful individual with a positive attitude and excellent customer service skills.
Experience: Must have customer service experience; medical reception and medical insurance experience preferred, but will train the right candidate.
TO BE CONSIDERED, YOU MUST COMPLETE THE INDEED ASSESSMENTS WHEN YOU APPLY
Job Responsibilities:
- Greeting patients in a friendly and inviting manner
- Performing COVID screening
- Checking patients in, directing them and updating all info
- Using an electronic healthcare record system to document information
- Answering a multi-line phone system
- Scheduling patients and managing recalls/appointment reminders
- Verifying insurance and obtaining authorizations
- Chart preparation with all necessary paperwork
- Collecting payments and ledging charges
- Educating and presenting Optomap retinal screening and contact lens year supply to patients
- End of day balancing of receipts & charges; weekly deposit
Skills Desired:
- Excellent customer service to ensure our patients have a fantastic experience
- Strong organizational skills and ability to multitask
- Effective and professional verbal and written communication
- Strong working knowledge of computers and common software programs
- Great attention to detail to maintain data integrity
Compensation:
- Competitive wages (commensurate with experience)
- Quarterly Bonuses
- Health & Vision Benefits
- 2 weeks Paid Time Off
- 7 paid Holidays
- 401k contributions
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
- Computer Skills: 2 years (Required)
Work Location: In person
