SUMMARY: Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems,
and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure
the upkeep of guest areas to maintain an attractive hotel.
RESPONSIBILITIES: Provide the highest quality of service to the customer at all times, set example for all hotel associates.
Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical
structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.
Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house
spaces, and grounds. Verify completion of all repairs, replacement, and renovation projects to offices and employee
Assist in hiring, training, supervising, and disciplining department staff and all other staff under direction of the
Engineering Department, such as painters, upholsterers, and groundskeepers.
Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor
bids, budgets, and schedules. Follow prescribed safety procedures for personnel and equipment by the company and
Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for
other operating departments on the safe and efficient use of equipment and energy in the hotel.
Inform the supervisor on a regular basis regarding the specific and overall condition of the building structure(s),
related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. Access
and input information into a computer and generate reports.
Repair HVAC as required; and clean HVAC coils semi-annually or as required.
Repair appliances as required.
Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
Coordinate with other departments to fulfill guest special requests. Constant and effective communication required.
Assist the General Manager in resolving guest concerns.
Educate and lead all department personnel on emergency procedures, key control, safety, and life safety
Communication changes in suite/room status with the Front Desk and Housekeeping.
Answer guest questions regarding hotels and local area facilities and services.
Ensure all standards are adhered to at all times.
Any reasonable request by management that you are capable of performing.
Comply with hotel policies and procedures.
Open availability including nights, weekends, and holidays.