Compliance Manager

R Home Property Management, LLC - Baltimore, MD

Full-time
Department Admin / Office
Location Baltimore, MD
Entity R Home Property Management, LLC

Job Summary

POSITION SUMMARY

Assists the Director of Compliance with ensuring regulatory compliance of a large and rapidly growing portfolio of affordable rental properties under management by R Home Property Management, LLC. The incumbent will assist the Director of Compliance leading a team of professional, knowledgeable compliance associates with specific emphasis on delivering superior customer service in support of R Home’s HEROES principles and values.

Job Responsibilities
Consistently and genuinely adhere to the HEROES standard of Helpful, Engaged, Responsive, Outstanding, Excellence and Success in all activities and interactions.
Provide day-today supervision of the compliance analysts to ensure consistent, timely and quality performance in accordance with company expectations.
Assist with oversight and monitoring of a pre-audit income verification and on-site file audit system to ensure all applicants and existing affordable housing residents are properly and timely qualified before move-in and/or recertification deadlines.
Refine and oversee tracking of all property-specific program types, set asides, compliance requirements, audit dates, renewal dates and applicable agency and/or owner/partner contacts.
Assist with development of procedures, forms and related manuals to ensure that best practices are used in ensuring continuous compliance for properties with Low Income Housing Tax Credits (LIHTC) and / or project-based rental assistance (“PBRA”) through the US Department of Housing and Urban Development, HOME, tax-exempt bond, Section 811, Section 504/Fair Housing and other affordable housing program requirements related to occupancy, rents and subsidy.
Apply procedures to minimize the owner’s exposure to governmental risk including review of new regulations as well as actual or potential agency findings of noncompliance. Monitor, correct, and report to the Director to ensure prompt clearance of any agency findings while minimizing repetition.
Monitor and maintain a revenue maximization program for all forms of PBRA subsidy rental and special claims income.
Maintain proactive, positive relationships with compliance and asset management staff at the various federal, state and local or regulatory agencies, syndicators, investors or other authorities.
Assist with development and implementation of group and individual compliance training to property and other associates whether in-house through the Compliance Team, or through external affordable housing consultants and trainers.
Assist property associates and the R Home IT team to ensure maximum effective use of the affordable components of Yardi through coordination of internal procedures and reporting with Yardi capabilities.
Support the Director with timely and accurate monthly, quarterly, and annual compliance certifications and reporting for all applicable federal, state, local, ownership or other agencies.
Work as directed with industry organizations, vendor associations and local/regional competitors to continually expand R Home’s industry knowledge and participate in networking opportunities with industry peer groups through NAHMA, NLHA and other advocates.
Assist the Director in consulting and advising other Enterprise operational units with governmental compliance and risk issues.
Performs other duties as assigned.

Supervisory Responsibilities

The incumbent is expected to lead and coordinate the work of associates on the compliance team with special projects as directed. Works under general supervision.

Qualifications
ESSENTIAL SKILLS, EXPERIENCE AND TALENTS

HCCP, COS, BOS, TCS or equivalent certifications required.
Bachelor’s degree from a four-year college or university with a concentration in a financial discipline preferred.
Three years’ experience in affordable housing program management with a government housing agency or as Section 8 contract administrator or with an affordable housing asset or property management company required.
Minimum 3 years experience supervising professional staff preferred.
Proficiency with Microsoft Excel applications; working knowledge of the Microsoft Office Suite.
Proficiency with Yardi Voyager or equivalent property management software preferred.
Exceptional analytical skills and detail orientation.
Excellent written communication skills including proper grammar and professional writing.
Excellent verbal communication skills with the ability to interact with and present complex information to associates at all levels and a wide range of business partners.
Ability to apply reason, logic, and advanced problem-solving skills to resolve complex issues.
Ability to independently interpret data and draw conclusions and make recommendations based on those conclusions.
Ability to organize and manage complex projects within strict deadlines in a high-volume environment.
Ability to work and lead effectively in a team environment.

Additional Information
PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
While performing the duties of the job, the associate is often required to read, write, use hands to finger, handle, or feel objects or controls, reach with hands, and arms, talk, and/or hear. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:
While performing the duties of this job, the noise level is typically moderate.

Travel: In and out of state travel may be required at least 10% of the time.

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL SIGN-OFF:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The employee must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. The employee is expected to adhere to all company policies.