Full Job Description
As the Human Experience Company, we are a global media agency that believes in the alchemy of people and technology to create experiences people love and actions brands need. It’s in our DNA. We’re powered by the strength of our innovative, driven and intelligent people who are deeply passionate about achieving best-in-class results on behalf of our clients – some of the world’s leading marketers.
We value you and the work you do. We work hard, but also enjoy scores of perks rooted in our legacy of having one of the strongest agency cultures. Our top-notch health insurance plans and paid time off allow you much-needed time to recharge and achieve the work-life balance you need to bring your absolute best self to work.
The Associate Director is responsible for leading the execution team of a large enterprise client’s performance marketing program towards stated client and company objectives. The AD will manage and direct Performance Media teams, including Managers, Senior Analysts and Analysts. Proven account management and team leadership experience is essential, along with experience in online marketing and digital media.
The ideal candidate must have strong team management, SEM, and ideally ecommerce experience. This role will have an increasing focus on ecommerce, e-retail and eMerchandising as our clients look to monetize online.
Our paid search team works across a diverse range of sectors on some of the largest and most dynamic clients within the agency. We are looking for an enthusiastic leader and paid search expert who is keen to submerge themselves into a number of projects.
Develop, manage, and monitor client service delivery executions of the assigned accounts
Oversee process development and execution management
Assures quality control of all media planning and implementation
Ensure best practices are in place
Prepare and present annual financial and staffing plans
Ecommerce & Performance Media
Implement planning process for the assigned accounts and holistic media planning across all digital disciplines paid search, display, social, mobile, video and affiliate
Well versed in Amazon Media activation
Coordinate efforts across different digital media channels to drive optimized recommendations
Continuously evaluate and improve upon all digital media opportunities
Attend to client meetings as needed, interface as needed with executive level and middle management level on client side during meetings and presentations
Participate in building and evolving the PM practice, vision and areas of expertise
Team Leadership & Development
Embrace and encourage a culture based on team work, collaboration, and intellectual curiosity
Motivate, lead, and manage internal teams, working collaboratively to drive programs that meet our clients’ performance and business objectives
Drive adoption of stated account management best practices through example setting, positive reinforcement and behavioral correction
Conduct performance reviews and career path plans
Provide training in cross media planning to their directs reports
Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group
Bachelor’s degree or higher in marketing, advertising, business, marketing, or equivalent
5+ years of account management experience in online advertising, direct marketing, SEM, or e-commerce; client and agency experience preferred
2-4+ years of digital marketing preferred with desirable focus on search engines, display and/or social media
3+ years of successful team management experience
Demonstrated understanding of online marketing principles
Strong analytical skills and the ability to interpret campaign performance data and provide insights and optimization recommendations
Understanding of best practices for leveraging paid social media for brand communication
Must possess strong leadership skills and be comfortable presenting ideas to senior client management
Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting
Strong organizational, problem-solving, and communication skills
Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel
All your information will be kept confidential according to EEO guidelines.