About the Role
WeWork is seeking an extremely talented, hands-on, member of our People Team (HR) who exemplifies teamwork and professionalism. This role is based in New York City with minimal travel (10%). The ideal candidate will be a broad 'generalist' with experience in People functions (operations, learning, and/or TA) who will thrive in a highly dynamic, high growth company, capable of delivering results in a very short period of time. The person in this role must be able to effectively engage and influence employees, managers, and leaders at all levels including interfacing with executive leadership. The role is responsible for establishing and implementing efficiencies within the People team, projects, systems, and programs. This includes leading initiatives and establishing best practices in areas such as TA, onboarding, learning, change management, and employee experience.
Who are you:
The People Partner is both a strategic and hands-on partner to both the East and East People Leadership Teams. The role is critical in organizing People initiatives, leading collaboration, and championing program and change management.
This position will report into the Head of People, East and will be part of a team that deeply cares for one another, works harmoniously together and all share in the values of the company and desire to be the best in the world - all while ensuring we are having fun!
Project Management - 20%
Leads and supports the East People team through project management
Ensure that project management tools (Wrike/Monday.com) are kept current through support, training, and holding team members accountable
Works directly with the People Leadership Team to support them in effectively managing their projects in
Ensures the timely delivery of business-critical People team initiatives and projects
Program Management - 60%
Drives the enhancement of employee onboarding leveraging regional and HQ support
Develops additional self-serve opportunities for employees and people managers
Organizes resource/workforce, career development, and succession planning with scalable/sustainable user friendly interfaces
In partnership with the TA Manager, thinks strategically about roles and change management for future growth (in partnership with People team at HQ) and the data and visible capture of progress and strategy
In partnership with the Learning Manager, organizes the learning calendar, ensuring proactive communication and planning, and offers recommendations for future learning (in partnership with People team at HQ)
Brainstorms, creates, and executes culture and employee experience programs to improve the employee experience in collaboration with the member experience team
Team Optimization - 20%
Recommends regional approaches to manage an effective regional People function and alignment of People related programs, processes, and projects with strategic business objectives
Assists with agenda and programming in meetings
Prepares and presents executive summaries
Leads department analytics in collaboration with COE
Solid understanding for all of the disciplines within People: Talent Acquisition, Learning & Development, People Operations, and Employee Experience
Strong Project Management skill
Leader in process optimization
Experience in a high-growth organization -- retail, hospitality-oriented or membership/subscription business is preferable,
Understanding of the customer service/customer experience issues related to member-facing business.
Proven ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative
Experience partnering with business managers and leaders in a dynamic business setting
Strong analytical capabilities and ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience
Strong expertise with systems including Excel, SQL, and Project Management Tools
Strong understanding and ability to be highly productive and influential in a matrixed management environment
Excellent written and verbal communication; high quality document and report preparation
Experience building programs from scratch
Critical Competencies for Success
You do what you love!
Credibility is earned at WeWork through execution and getting things done.
You are able to get into the details and deliver results under highest expectations on time and quality.
Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
Pragmatism and outcomes orientation are valued and lead to wins.
Exceptional organizational and multitasking skills.
You thrive in a fast-paced environment.
You have the flexibility to think outside the box.
We don't do everything the traditional way, and are always looking to innovate and push the envelope.
You have the ability to foresee and identify needs of the team.
You take an innovator and creator's approach to any issues that may arise.
There is no room for "I" at WeWork. Every role and individual is in the organization to serve We.
Builds trust across the organization by being a good listener and inclusively soliciting input.
You are open to new and innovative solutions.
You must present well and communicate clearly and effectively to upper management and internal departments.
You're willing to adjust course when appropriate new ideas or objections are raised.
You love working with people!