ICQA Data & Reporting Analyst

Amazon.com - Sterling, VA (30+ days ago)3.6


Job Description
This Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirements.

Responsibilities:
Development of data collection processes and data management systems
Maintenance of data integrity (0% error rate)
Designing of queries, compiling of data, and generation of reports in MS Access and Excel
Charting and graphing of data for reporting purposes
In depth research of defect trends
Data collection and entry as needed
Data mining and problem solving
Present analysis in easily digestible standard reports
Responsible for teaching leadership team how to interpret data trends as needed
Any other priority requests as senior leadership assigns
Back up for Process Assistant duties

Basic Qualifications

Basic Qualifications:
Associates must be in good standing
Ability to work extra hours as required
Continued meeting or exceeding of department performance goals
Proficient with Microsoft Excel and Access
Experience with Unix tools
Knowledge of Amazon systems and fulfillment center processes
High school diploma or equivalent
Preferred Qualifications

Preferred Qualifications:
Fluent in SQL
Ability to read JSON and HTML
Ability to parse JSON, HTML and Kibana data sources using VBA
Proficient with Data Warehouse reporting and query design
Advanced VBA knowledge
Ability to query data bases and web sources using VBA
2+ years of Problem Solve experience preferred
Demonstrated problem solving skills and analytical skills
Proven ability to work productively and efficiently in an independent setting
Proven ability to clearly communicate with managers and associates at all levels
Global perspective and solid understanding of business objectives
Excellent attention to detail and work with the highest level of accuracy
Initiative to develop tools, data collection processes, and data management systems

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.