Patient Svs Rep

Edward-Elmhurst Health - Naperville, IL3.9

Full-timeEstimated: $24,000 - $32,000 a year
EducationSkills
M-F, 8:30am-5pm with occasional evenings.

GENERAL SUMMARY:
Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Required Education, Skills and/or Experience:
High School Diploma or GED
Keyboard and computer skills

Preferred Education, Skills and/or Experience

A minimum of three months previous business office OR healthcare based experience
Previous insurance and managed care experience
Medical terminology or coding experience
Excellent keyboarding skills

Required Licensed/Certification:
A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Preferred Licensed/Certification:
Current CPR Certification issued by American Heart Association within 90 days of employment in this position.