Housekeeping/Room Attendants

Crowne Plaza Milwaukee Airport - Milwaukee, WI (30+ days ago)3.9


We are looking for a Room Attendant to join our great Housekeeping team at Crowne Plaza Milwaukee Airport! Our room attendants have a strong attention to detail and a desire to make our guests feel at home. High standards for cleanliness are essential in this role. We are located at 6401 S. 13th St. in Milwaukee just south of College Ave.
JOB REQUIREMENTS
Previous housekeeping experience required (hotel experience preferred)
AM & PM shifts available
Available for weekend and holiday shifts
While cleaning guest rooms, ensure cleanliness standards are met
Remove dirty towels and sheets from the guest room and replaces them with clean ones from the linen closet
Clean, dust and sanitize all areas of the guest room
Make bed, vacuum carpet and clean tile area in guest room
Remove room service trays, dishes, carts to service area landings
Use chemicals, cleaners and cleaning equipment properly
ADDITIONAL REQUIREMENTS
Good reading, writing and oral proficiency in the English language
Must have a high school education or equivalent experience
A minimum of 1 year of experience in a hotel services environment
SERVICE
Anticipate and deliver exceptional service consistently
Intuitively service each guest, associate, visitor or client
Demonstrate excellent interpersonal and communication skills with a focus on the details
Follow instinct and use her/his best judgment to create experiences for guests that are thoughtful and genuine
Greet each guest promptly, courteously, graciously with eye contact, a smile, and good posture
Conduct oneself in a professional manner at all times to reflect the high standards of the hotel
TEAMWORK
Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
Partake in a positive work ethic and surrounding environment
STANDARDS
Able to work alone without direct supervision
Demonstrate a high degree of drive and determination
Constantly recommend service and product improvement to better the operation
Keep the work area clean and tidy at all times
Attend all required meetings
Follow proper payroll and uniform procedures
Properly handle and report associate and guest accidents
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

BENEFITS:
Medical/Dental/Vision insurance coverage
401k
Short/Long Term Disability
Life Insurance
Competitive Vacation package
Personal Day
Sick Day(s)
Paid Holidays
Bonus program
Discounts at all IHG branded hotels around the world
Lunch provided in the hotel daily for associates
Free employee parking
Job Type: Full-time
Salary: $9.00 to $11.00 /hour