Position Title: DIR, OPERATIONS
Reports To: VICE PRESIDENT
Passionate about creating memorable experiences through innovative dining? Join the Wolfgang Puck team and be inspired by our talented chefs, iconic venues, and warm hospitality.
Wolfgang Puck Catering offers a unique combination of restaurant, catering and special event experience to our clients and guests. From the Oscars® to corporate meetings and personalized weddings, our team brings Wolfgang’s vision to life. Working for Wolfgang Puck Catering will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Wolfgang Puck Catering is the nation's most innovative and respected catering organization. We offer a unique combination of restaurant, catering and special event experience to our guests. Our team of chefs, planners and servers are supreme producers, dedicated to the celebration of life through good food and welcoming hospitality. Working for Wolfgang Puck Catering will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.
Reporting to the Regional Vice President, the Director of Operations will serve as the Champion responsible for Commitment to excellence and high standards in transforming standard operating procedures and processes with the objective of building best practices and efficiencies for maximizing growth and profitability. The successful candidate will posses experience with development and implementation of a service standard platform which can be customized and implemented throughout various business units at a 4 diamond / luxury quality level & be a member of the Executive Management Team and posses the ability to influence & interact with company senior operations management ensuring compliance with corporate, regional and financial goals.
Additional responsibilities include but not limited to the following:
Oversees and manages challenges and innovations resulting in creative revenue generation and improvement, new product development and differentiation, lower operating costs, increased efficiency, and improved operating margin.
Plans and directs operating procedures in support of the company key pillars in Performance Management.
Participates in strategic planning meetings to develop objectives
Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety, and purchasing.
Develops and maintains annual budget; Monitors financial reports to ensure budgetary compliance with Regional and Corporate goals.
Develops and implements operational plans ensuring WPC’s High Culinary standards & systems to ensure that all contractual obligations are met
Complies with regulatory agencies, including federal, state
Analyze ongoing performance and trends the foodservice operational units and devise and lead improvements working directly with corporate culinary and business excellence teams
8-15 years Hotel; B&I; Contract food service business experience; Bachelors Degree; MBA
Strong problem-solving, and analytical skills
Ability to manage priorities and workflow; work independently and as a member of various teams and committees;
Proven ability to handle multiple projects and meet deadlines
Excellent presentation skills
Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm
Innovative and profit centered manager
Strong financial acumen and proven P&L experience
Proven ability to enhance profitability, sustainability and creativity across all channels
Engage with the external culinary and foodservice community to bring forth current trends for adoption in our business
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.