Reporting to the Sr. Director of Human Resources & Organizational Development, the Assistant Director of Learning and Organizational Development will partner with the Sr. Director to drive the impact of the learning & development strategy at White Plains Hospital. The Assistant Director, Learning and Organizational Development is responsible for the design, development, delivery, and evaluation of professional development, leadership development and DEI programs that accelerate learning, engages employees, and delivers excellence throughout the hospital. This role also plays a significant role in our DEI strategy, helping to design and implement curricula that educates employees on how to create a more Diverse, Equitable, and Inclusive workplace while educating leadership across the organization on how to foster these environments for their staff. The Assistant Director, Learning and Organizational Development will act as an organizational development resource by working with all levels of leadership, Subject Matter Experts, and staff to assess company-wide people programs (formal and informal) and recognize performance improvement opportunities to build organizational capabilities and workforce performance.
This position is currently hybrid with 80% onsite. The Assistant Director is expected to attend in-person events as requested and to provide learning opportunities in a variety of formats, including fully remote, fully in-person, and hybrid.
Essential Functions and Responsibilities Includes the Following:
- Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
- Help to lead the design, development, and implementation of innovative and high impact learning programs with a specific emphasis on the following: Professional & leader skills improvement, Diversity, equity and inclusion (DEI) learning content, and Leadership development at all levels.
- Strategize and deploy different types of learning methods and training techniques including blended learning approaches that meet the changing needs of the workforce, through in-person, virtual, video-based eLearning lessons. Incorporate key training principles to effectively design and implement consistent training programs and materials.
- Perform needs assessments and gap analysis to inform development plans and learning objectives, partnering with HR Business Partners and other stakeholders.
- Develop development programs for new and emerging leaders and facilitate training programs in the leadership and professional curriculums for employees and managers at all levels of the organization.
- Provide coaching to leaders on the effective utilization of development tools such as job assignments, job rotations, assessments, development programs, training, and coaching and mentoring.
- Serve as the organizational development point of contact and work with business unit leaders and develop and implement programs and initiatives that respond to business-critical needs.
- Serve as a member of the Diversity, Equity and Inclusion committee
- Assist in the development of new courses and periodically update existing training content as appropriate, monitors version control.
- Assess & analyze organizational development needs, prioritize needs, identify possible solutions and delivery of those solutions (i.e., focus group, one time education session, formal training program, coaching etc.)
- Be a change agent for the hospital by positively influencing the culture through educational programs and informal interactions.
- Performs all other related duties as assigned.
Education & Experience Requirements
- Required: Master’s degree in Human Resources Management, Adult Education, Organizational Development, I/O Psychology, Business, or a related field.
- Required: 5 - 8 years of experience in managing, designing, developing and delivering training, coaching, onboarding, DEI initiatives, leadership and professional development.
- Preferred: At least 3 years in healthcare education and training.
- Preferred: Professional Organization Development and Trainer certifications such as Myers-Briggs Type Indicator®, DDI, Crucial Conversations or other renowned products and tools.
- Strong presentation, facilitation skills, written and verbal communication skills, interpersonal skills and the ability to influence at all levels within the organization.
- Proven ability to manage multiple projects and competing priorities while balancing quality with on-time delivery
- Strong proficiency with Microsoft Office products; MSWord, PowerPoint, Excel
- A demonstrated ability to learn quickly, adapt to a variety of environments, and take responsibility and accountability for projects is also required.
- Demonstrate excellent customer service skills
- Able to understand and communicate (spoken and written) in English
- Detailed oriented and possess strong organizational skills
- Able to deal professionally and efficiently with all staff and all levels of management and external constituencies
- Perform multiple duties in a high-volume area
- Self-starter, self-motivated and able to work independently
- Flexible, organized, and able to assess priorities
- Excellent customer service and communication skills including public speaking and presentation skills
Location: White Plains Hospital · Leadership & Talent Development
Schedule: Full Time, Day, 9A-5P