Customer Service Rep / Dispatch

Appliance Works - Phoenix, AZ (30+ days ago)

Full-time

Local, family owned Appliance Repair Company is looking for a reliable and efficient customer service representative and dispatcher. The job entails answering phones, scheduling customers for their appliance repair needs, and dispatching calls to the technicians out in the field. Job will also include data entry, and some light paperwork. Not a temp or seasonal position - looking for individual seeking long term employment with our growing company. Seeking individual with:

  • Clear and concise communication skills (oral and written)
  • Positive attitude
  • Attention to detail
  • Hard worker
  • Self – starter
  • Ability to multi – task efficiently
  • Understanding the importance of good customer service
  • Ability to work effectively as a team player and independently
  • Reliable transportation
  • Ability to take direction and solve problems effectively

Job located in Central Phoenix. Full Time. Pay: 15-17/ hr DOE. LOCAL APPLICANTS ONLY

Qualifications and Skills

Requirements:

  • High school diploma or equivalent
  • 3 years of customer service experience (preferably over phone) and/or dispatch experience
  • Computer literate (internet, Microsoft office, Quickbooks)
  • Geographical knowledge of the Phoenix Valley
  • Saturday availability
  • Bilingual is a plus

Benefits

Medical Insurance available after probationary period.

Job Type: Full Time

Salary: $15.00 to $17.00 /hour

Job Type: Full-time

Salary: $15.00 to $17.00 /hour

Experience:

  • customer service: 1 year (Required)
  • Dispatch: 1 year (Required)

Education:

  • High school (Required)

Location:

  • Phoenix, AZ (Required)

Work environment:

  • Office

Communication method(s) used:

  • Phone
  • Email