What Customer Contract Administration contributes to Cardinal Health
Customer Contract Administration is responsible for responding to RFIs and RFPs and coordinating administration of customer contract terms and conditions across multiple areas to maximize contract value.
Be the key interface with the HPG Medical Distribution team and their account directors and Cardinal Health
Own the resolution of service issues to include pricing and backorders. Once the issue is resolved work across the organization to get to root cause to prevent future issues.
Be proactive in working with key customers on process improvement initiatives and ensuring their satisfaction with Cardinal Health
Provide key data metrics and scorecarding to measure our effectiveness
Position based in Nashville, TN
Bachelors in related field, or equivalent work experience, preferred
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.