Banquet Food Server / Surf & Sand Resort

JC Resorts - Laguna Beach, CA (30+ days ago)3.6


JC Resorts has been a proven leader in the management and operation of golf and resort properties since 1971. Our diverse entities are united by the same authentic vision - MAKING MEMORIES. EVERY GUEST. EVERY TIME. That means impeccable service without stuffiness, attention to detail without stifling formality and comfortable accommodations without the trace of pretentiousness. We revel in the unique and offer a customized approach to maximize the performance individual properties while enhancing their distinctive character.

JC Resorts has an exciting opportunity for a customer focused, creative and passionate Banquet Food Server / Part Time with strong communication and multi-tasking skills. Based at the Surf & Sand Resort, this role is responsible to serve food and beverages, as ordered, at banquet functions and to ensure guest satisfaction during all aspects of the function or meeting. Available to work from 2:00pm - 1:00am.

To complete an APPLICATION please visit our corporate website: WWW.JCRESORTS.COM or contact the Human Resources office direct line 949-376-2764 anytime Monday - Friday, 8:30 am 5:00 pm for more information.

Surf and Sand Resort offers career advancement opportunities and excellent benefits including...
  • 401K Plans
  • Paid Time Off
  • Complimentary Meals
  • Uniforms
  • Tuition Reimbursement
  • Discount Programs
ESSENTIAL DUTIES:
To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Banquet Manager when necessary, to ensure customer satisfaction.

To make the Banquet Manager aware of all guest comments and complaints.

To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.

To provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails during prescribed reception hours; handling cash bar transactions; serving all food and beverages during functions; and assisting to bus tables, as service requires.

To assist, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.

To be completely familiar with prospectus sheet and menu for each banquet function, prior to service.

To follow all specified procedures to correctly handle all cash and credit transactions.

To satisfactorily perform all side duties as directed.

To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.

To leave the storage areas clean, organized and secured at all times.

To follow all policies and procedures of JC Resorts LLC.

To immediately report all suspicious occurrences and hazardous conditions.

To maintain the cleanliness and safety of work areas at all times.

To practice safe work habits at all times, to avoid injury to self and others.

To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.

To attend all mandatory meetings as directed.

To perform other tasks, including cross-training, as directed.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in food service. Some knowledge of banquet function procedures preferred. Must be familiar with different styles of service, including buffet and gourmet meals, various dishes and wines, and proper lifting techniques. Must be familiar with California liquor laws. Hotel experience preferred.

PERSONAL APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS: Stands/walks moderate distances throughout shift. Constantly required to handle and move objects weighing up to 50 lbs. over short to moderate distances. Must be able to work under pressure. Uses stairs frequently throughout shift.

JC Resorts / Surf & Sand Resort is an Equal Opportunity Employer M/F/V/D