Application window is expected to close on 09/19/2024
The Cloud Infrastructure and Platform team is seeking an experienced Senior Program Manager to drive multi-functional and engineering programs. Come be part of the Cloud Infrastructure Platform team where we make all the extraordinary things happen. You will play a pivotal role in ensuring the effective planning, execution, and delivery of critical projects. Our goal is to deliver high-quality experiences through data-driven improvement programs, timely and with outstanding results.
- Project Governance: Implement and drive PMO program management standards, including project governance policies and procedures, to ensure consistent practices across technical and strategic programs.
- Build: Program plans with well managed dependencies and internal partner alignment in shared tools (JIRA, Confluence, etc) and lead all aspects of resource distribution for staffing, budgeting, and scheduling to boost efficiency.
- Risk Management: Identify, assess, and mitigate project risks, ensuring active management of risks throughout and issue resolution.
- Partner Collaboration: Establish effective communication channels with partners, ensuring transparency and alignment throughout the project lifecycle.
- Continuous Improvement: Drive continuous improvement initiatives within the PMO, finding opportunities to improve the processes and tools used in project management. Adhere to metrics and governance for process and drive process improvements.
- Performance Metrics: Build and maintain key performance indicators to measure and report on program and portfolio performance, making data-driven decisions.
- Alignment: Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities
- Executive: Prepare program status reports and executive briefings for various partner groups
- Lead: Lead and Manage Project Managers and Scrum Leaders and advocate for Agile principles and practices across the organization, driving cultural change and promoting Agile maturity.
- 9+ years of experience as a Project/Program Manager or related roles
- 5+ years of experience working with project planning tools (Jira, Confluence, SharePoint, SmartSheet, MS Project)
- PMP Certification is required
- 5+ years of experience leading high-profile projects with customer interface and a commitment to white-glove customer handling.
- 3+ years facilitating meetings and speaking in front of groups
- Ability to translate the needs of a team (technical or otherwise) into projects or programs that drive action
- Excellent analytics: you digest sophisticated information, can distill it and make recommendations and proposals.
- Strong ability to manage projects from beginning to end with a successful track record of timely delivery of programs with extensive experience working with or partnering with Support organizations.
- Proficient in adapting to shifting priorities and timelines, with a strong appetite for rapid change, and a self-starting, self-motivated individual with strong communication, interpersonal, and presentation skills.
- Openness to new insights and willingness to innovate, and operate effectively in a remote environment
- Comfortable managing budgets and ability to develop strong business relationships.
- Strong understanding of development processes and Agile methodologies with certifications preferred (CSM, RTE, etc)
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
