Sales BDC Representative

SOMERSWORTH NISSAN/HYUNDAI - Strafford County, NH (30+ days ago)


Automotive BDC Representative job

This is a dynamic position with aspects in both the sales and marketing departments. This role is ideal for a candidate who has a proven track record in communications and sales. Highly focused on customer service, the BDC representative will be an integral piece of the sales process. Perfect for a go-getter who wants to get more experience in sales and marketing in a fast paced environment where your growth will be fostered and hard work will be rewarded.

BDC Representative Qualifications:

  • 1-2 years of experience; experience in an automotive setting preferred
  • Confident, pleasant and professional phone voice
  • Possess time management skills and be able to work independently
  • Take direction well
  • Must like being part of a TEAM
  • High school diploma or GED equivalent
  • Clean background check
  • Weekends required

BDC Representative Responsibilities:

  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
  • Set appointments
  • Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
  • Provide superior customer service and achieve highest degree of customer satisfaction
  • Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
  • Meet specified monthly targets and goals
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Deliver inquiries/messages intended for other sales personnel and departments promptly
  • Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

BDC Representative Preferred Skills and Experience:

  • Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
  • Excellent customer relationship skills
  • Self-starter, motivated and success driven
  • Confident, positive and high energy presence
  • Strong communication skills
  • Team-oriented with a desire to achieve both individual and collective goals
  • Must be able to pass background and drug screenings

BDC Representative Benefits:

  • Medical, dental & vision benefits
  • Vacation and Holiday Pay
  • Paid sick leave

Job Type: Full-time

Experience:

  • Automotive: 1 year
  • Customer Service: 2 years