Full Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer & Small Business Banking Operations (CSBBO) Contact Centers serve consumer and small business customers through various channels that include digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts how, where, and when they wish.
Come join the Fremont Lockbox Team!
20 hours/week. Schedule: Monday 8:00am-3:30pm, Tuesday 8:00am-2:30pm, Friday 8:00am-2:30pm or until finish. This is open ended position with the start and end time being determined by work flow.
Starting pay is $15-$16 per hour DOE. *This position is benefits eligible.
An Operations Clerk 2 position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry. This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you'll spend 100% of your time on tasks such as extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer's detailed instructions, collating, and mailing and working both HIPAA and regular lockbox accounts. This position has strict production metrics that determine acceptable levels of performance and requires that all payments (checks) must be accounted for on the day they are received. There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow. The best Operations Clerks demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility.
6+ months of experience in a production or general office environment demonstrated through work or military
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Good communication skills
Attention to detail and accuracy skills
Solid problem solving skills
Ability to achieve high production and quality standards
Strong attention to detail and accuracy skills
10-key numerical data entry experience
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to work effectively, as well as independently, in a team environment
Other Desired Qualifications
Must be able to stand and walk for extended periods of time.
Ability to lift 15+ pounds
The salary range displayed below is based on a Full-time 40 hour a week schedule.
CA-Fremont: Min: $31,200 Mid: $41,300
CA-Fremont: 3440 Walnut Ave Bldg A - Fremont, CA