Veterinary Receptionist/Assistant

Central Animal Hospital-ST. PETERSBURG, FL - Saint Petersburg, FL (30+ days ago)


Central Animal Hospital on Pinellas Pointis seeking a dynamic, energetic, organized, friendly EXPERIENCED (1-2 years) veterinary receptionist crossed trained as a veterinary assistant and wishes to function in both capacities at a growing hospital in the beautiful Pinellas Point area of south St. Petersburg.

DRUG FREE WORPLACE: Pre-employment drug screening required.

The right person is a self-motivated diligent worker with a bright, cheerful smile, a can-do outlook, and a warm demeanor.

If you believe you have the right qualifications as described below, please apply for this position by first completing our job assessment at the following link:

https://hiring.wonderlic.com/openings/58cbe25fed50f401000eaa93/apply

The right individual will be responsible for:

  • Ensuring the best possible client experience by welcoming clients & their pets to our hospital
  • Greeting telephone inquiries with courtesy, warmth and friendliness
  • Coordinating patient care and work flow with doctors, technicians & veterinary assistants
  • Keeping detailed paperless records
  • Housekeeping duties
  • Accountability for ensuring practice growth by running reports for internal marketing purposes and analysis
  • Actively seeking referrals from clients and friends on a daily basis.
  • Assistance to veterinary technicians with pet restraint, bathing pets, toenail trims, other duties as assigned, and end of day cleaning.

Requirements: A minimum of one year experience in a veterinary receptionist or veterinary assistant position. A dynamic warm, friendly, outgoing, caring nature is required for this "first impression" position. We need a detail-oriented, organized, trustworthy self-starter to:

  • Cheerfully meet and greet clients and their pets
  • Answer phones with a smile
  • Schedule appointments and surgeries according to owner's standards.
  • Carefully & accurately document and maintain electronic records per AAHA standards
  • Learn, know and understand our practice's protocols and recommended products (vaccination protocols, flea/tick/heartworm prevention products, dietary products, blood testing protocols for scheduling purposes, etc)
  • Prepare invoices and schedule recheck appointments and/or surgeries at checkout
  • Contact clients daily for follow up
  • File and work on special projects as assigned.
  • Receive pets for daily admissions and/or boarding per established hospital protocols.
  • Proper pet restraint per established hospitals and safety protocols.
  • Bathe pets per established protocols, including proper ear cleaning and toe nail trims.
  • Perform other duties as assigned.

This position demands someone with:

  • Exceptional multi-tasking skills
  • Initiative to "go the extra mile" in learning our Core Values, procedures, protocols and products recommended and in providing exceptional customer service
  • Displaying patience and compassion during busy, stressful times with the ability to handle multiple tasks at once with frequent interruptions.

Job Types: Full-time, Part-time

Salary: $10.00 to $14.00 /hour

Experience:

  • veterinary receptionist: 1 year (Required)
  • veterinary assistant: 1 year (Required)

Education:

  • High school (Required)

Location:

  • Saint Petersburg, FL (Required)

Work authorization:

  • United States (Required)