Account Executive

Willis Towers Watson - Boston, MA3.8

Full-timeEstimated: $90,000 - $120,000 a year
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our industry specialists. The result is unparalleled market know-how and a new way of embracing risk that drives superior results.
The Role

The Account Executive is responsible for client relationship and service delivery at the insurance program level, either in conjunction with a Producer or independently. The Account Executive marshals Willis Towers Watson resources to provide coordinated service and placement to meet the client’s insurance and risk management needs. Because of the Account Executive’s strong connection to the client’s business and fundamental understanding of its industry, this relationship is a business partnership with client decision makers. Through their understanding of the business, the Account Executive identifies cross selling opportunities and maximizes the profitability of the account. Role is targeted to be engaged in client interaction approximately 70% of the time or higher.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Major Accountabilities:
Develop and strengthen client relationships
Identify, engage and integrate delivery of all WTW internal resources to deliver on the client experience
Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice and industry groups. Recommend appropriate solutions throughout the policy term (including acquisition due diligence).
Build and develop market relationships in collaboration with broking and sales
Increase (maximize) the profitability of the client account & drive retention of that business
In collaboration with producers, actively expand existing client relationships and participate in new business prospecting
Engage with sales and broking to understand marketplace changes
Design, prepare, negotiate and deliver fee/compensation agreements to clients
Drives the RFP response process, including review, identification and coordination of line of business groups, and document ownership
Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules
Ensure Group policy requirements (legal, regulatory & compliance) are met
Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice and industry groups to develop and deliver renewal to clients.
The Requirements

7+ years of insurance experience in a client-facing role required
Property & Casualty insurance knowledge/experience required
Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
Ability to interpret, analyze, and present models
Relationship Management skills; able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution
Negotiation skills: Ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals
Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
Knowledge of commercial insurance renewal end to end process steps and owners
Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
Receptive to feedback; critical thinking and problem-solving skills, high adaptability
Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, provides clear guidance to ensure others fulfill roles effectively.
Excellent project management skills; end to end oversight of large, complex, ambiguous or multi-dimensional projects
Basic MS Office skills and familiarity with other relevant online tools
Insurance broker’s P&C license required
Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRM)
The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.