Collection and Distribution Manager / Ut...

City of Cape Coral, FL - City of Cape Coral, FL3.7



Under the general direction of the Utilities Director, provides management for the municipal Utilities Collection and Distribution Division, to include all municipal potable water, irrigation, and sewer system pipes, hydrants, gravity sewer lines, and related infrastructure. Directs 24/7 operations and maintenance by delegating authority through subordinate supervisory personnel, and maintaining accountability and compliance with county, state, and federal permits and regulations. Sets division policies, develops and administers comprehensive operational and capital budgets, and approves and controls division expenditures. Work is reviewed through analysis of reports, attainment of division objectives, and compliance with regulatory standards. Responds to inquiries from the public, resolves issues, and represents the City at public meetings as required. Performs related work as required.

Individuals assigned to this classification must report to work per their assigned schedule, which may include nights, weekends and holidays.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Provides management for the municipal Utilities Collection and Distribution Division, to include all manpower and main and ancillary pipeline, hydrants, meters, backflow equipment, and related infrastructure. Includes daily and emergency operations.
Coordinates and supervises the operations for collection and distribution processes and equipment/infrastructure under charge; assures compliance with regulatory rules and permitting standards for public health and safety; and evaluates operational and maintenance activities under charge for effectiveness, compliance, and efficient use of resources.
Develops Division policies and procedures; assures staff compliance.
Establishes divisional goals and objectives, and strategies for evaluating and benchmarking operational effectiveness.
Approves and oversees Division expenditures, including pay requests from vendors, contractors, and consultants. Prepares comprehensive rolling three-year operational and five-year capital improvement projects budgets for the Division. Monitors and controls accounting and expenditures for division to assure compliance with established and projected budget(s), i.e., records management, purchase requisitions, inventory, and equipment maintenance.
Provides project management services and oversight for specific projects as assigned. Directly supervises and/or provides guidance to staff as assigned within the scope of a specific project. Prepares and/or assists in preparing technical specifications/plans and drawings, cost estimates, and/or time schedules for a variety of Utilities Collection and Distribution Division projects. Analyzes work schedules, budget reports, invoices, regulatory/permit compliance, and water system operations during project oversight. Assures procurement procedures are followed; and coordinates with plant staff and vendors/contractors.
Evaluates assigned personnel for efficiency and effectiveness; initiates personnel actions of hiring, promotion, discipline, termination, training and development; resolves or refers personnel problems or grievances; directs and assigns work to employees that report to them; and provides technical support, motivation and guidance in their work activities.
Assures the provision of appropriate safety and operational training for personnel under charge, to include monthly safety training meetings for OSHA compliance, and supplies appropriate personal protective equipment.
Meets with county, state, and federal regulatory representatives to discuss/address compliance issues. Primary agencies include Lee County Health Department (LCHD), Florida Department of Environmental Protection (FDEP), federal Environmental Protection Agency (EPA), South Florida Water Management District (SFWMD), American Water Works Association (AWWA) and National Fire Protection Association (NFPA). Accompanies representatives on inspections.
Oversees compliance with backflow regulations, fire protection requirements, warehouse inventory and processes and collection/distribution systems as required by Federal/State Regulatory Statutes.
Consults with other division managers/supervisors to coordinate activities and projects, and to collaboratively plan for projected system needs.
Prepares county, state, and federal reports as per established regulatory requirements.
Reviews records, reports, and related documentation, i.e., HRS boil water notification reports, DEP overflow reports, disaster preparedness plans, division expansion plans, emergency supply plan.
Performs administrative record and report maintenance duties, i.e., budget reports, payroll records, activity reports, technical data, performance appraisals, division objectives, and consent order reports.
Consults various manuals, online resources, and references to assure compliance with applicable regulatory standards, and to gain information for collection and distribution division expansion planning, i.e., state and federal regulatory reports, construction drawings, electrical diagrams, instrumentation drawings, MIS data, engineering manuals, specifications manuals.
Attends/Schedules meetings with City staff, engineers, and contractors to provide/exchange information on current collection and distribution issues, and for project planning and coordination.
Maintains current knowledge of trends and developments in collection/distribution technology, operating methods, process control techniques, advanced equipment and instrumentation; and municipal, county, state, and federal regulatory practices as related to utilities collection and distribution standards.
Assists with union negotiations, to include research, data analysis, suggestions, strategizing; serves as management representative on labor relations team and participates in active negotiations at the bargaining table as needed.
Responds to and resolves issues and inquiries from the public, and participates in public meetings as required.
May be required to operate a motor vehicle in performance of assigned tasks.
Performs other related duties and assignments as required.

Education and Experience
Bachelor's degree from an accredited college or university in Science, Engineering, Management, Public Administration or related field.
Eight (8) years of experience in the supervision of a water distribution/wastewater collection/reuse distribution systems, to include all phases of processes, accounting, budget development and administration assistance.

Licenses or Certifications
Must possess and maintain a Backflow Prevention Assembly Testing & Repair certification or Cross Connection Inspection certification within one (1) year of hire or promotion.
Must possess and maintain FDOT Temporary Traffic Control/Maintenance of Traffic certification within one (1) year of hire or promotion.
Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.
Experience in warehouse management and inventory control.

Collection and distribution methods and procedures, and sanitary characteristics of water/wastewater and chemicals used in the collection and distribution processes.
Equipment and tool safety precautions, and occupational hazards associated with collection/distribution chemicals and operations.
Backflow prevention and cross-connection controls and processes.
All relevant federal, state and local regulatory statutes, codes, ordinances, and safety regulations or the means to access such.
Principles and practices of effective management, organizational structures, administration, and leadership.
Employment regulations, personnel administration, labor contract administration, and fiscal responsibility to include strategic planning, delegating, problem-solving, listening, and analyzing information.
Principles of budget development, evaluation, adherence and forecasting.
Report and record maintenance principles and practices, including metrics and analytics.
Research methods and techniques, and methods of presentation.
Business English, grammar, punctuation and spelling; the application of such to a variety of formats and styles, and editing principles and techniques.
Modern office support functions, office equipment and various computer programs and applications, to include scheduling and complex spreadsheets.

Skill in:
Leadership development, management practices, and supervisory techniques.
Written, verbal, electronic, and visual communications for effective expression and clarity.
Planning, organization, prioritization, and time management.
Coaching staff in the growth and improvement of skills through timely, specific, and constructive feedback.
Use of Supervisory Control and Data Acquisition (SCADA) system.
Use of modern office equipment, computers, electronic devices, and various programs and applications, to include Microsoft Word, Excel and Outlook.
Preparation and development of project and budget design and specifications.
Judgment, analysis and comparison.

Ability to:
Assess and evaluate the coordination of project materials, equipment, labor needs, and time requirements. Inspect projects while in progress and upon completion.
Understand and manage highly complex, diverse projects or programs; and balance multiple assignments.
Assemble, organize and present, in written and oral form, statistical, financial or factual information derived from a variety of sources.
Learn City Charter, Citywide administrative regulations, applicable Citywide departmental policies, Personnel Ordinance, Collective Bargaining Agreements and other regulatory documents as required to complete tasks and assignments.
Relate and respond to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and/or confrontational situations.
Establish and maintain effective working relationships with supervisor, support staff, staff from other departments and other local, state and federal government agencies.
Adapt to performing under frequent deadlines, re-prioritization of tasks and assignments, and in response to emergencies.
Add, subtract, multiply and divide, calculate decimals and percentages; understand and perform advanced mathematical skills, i.e., formulas, graphs, and charting principles.
Convey a sense of authority and influence.
Exercise high level of discretion due to the sensitive and confidential nature of information processed.
Analyze situations quickly and objectively.
Analyze and interpret documentation, various records, or problems and draw valid conclusions in task processing and prioritization.
Coordinate accurate completion of multiple tasks within established time frames, i.e., moderate to long range planning principles and techniques.
Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions.
Exercise sound judgment and make decisions in accordance with established laws, regulations, ordinances, departmental policies and procedures.
Communicate efficiently and effectively in Standard English using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience.
Inspect items for proper length, width and shape, and visually read various types of information.