- Mechanical Knowledge
- Facilities Management
- Microsoft Word
Hiring for this position is still pending award of contract.
This opportunity is for a POTENTIAL CONTRACT award and is contingent upon the contract being awarded. Consideration for a potential contract may require a signed letter of intent. If the contract is awarded, another position posting will be available on the Company Careers portal.
Provides lead technical, business support and analysis for the customer's Computerized Maintenance Management System (CMMS) inclusive of support of asset management, work planning and spare parts inventory within the software. Coordinates the interface of the CMMS system, procedures and data transfer to various departments and databases. Ensures all CMMS procedures are developed and followed throughout the supported agency. Develops and provides all necessary reports and database queries as requested by the customer. The CMMS Adminstrator performs the following duties:
Responsible for the application and user setup of CMMS software, work order, work planning, and spare part functionality of the software. Provides workflow development and configuration and routinely monitors data transfer from and to the CMMS and other core business systems.
Acts as point of contact for the day-to-day operations of the CMMS. Provides support to users for applicable problems and solutions. Monitors external user community and apprises users and departments of new capabilities or modules available for use in the Enterprise Asset Management (EAM) suite and also ensures the user community develops and maintains procedures related to EAM data.
Adds, modifies, and grants user access to CMMS. Performs system set-up configuration including permissions levels, user codes, and grid development.
Responsible for user training including development of training material for users. Coordinates training and use of application with various departments and divisions. Develop and keep updated an administrative Continuity Book with instruction/directions and procedures for all major duties.
Verify Cost Centers, Work Order numbers and other cost components are accurately updated Interface with associates on status of requests or help them with the process of inputting a work request
Develops equipment hierarchy and ensures data accuracy. Reviews all data for adherence to hierarchy and errors prior to uploading or input of data. Modifies as necessary.
Supports all CMMS environments, including but not limited to development, testing, training and production. Participates in EAM software upgrades/updates/expansions including project scoping, work plans, and testing requirements.
Monitors data integrity of the EAM database to support the asset management functions of the customer's agency and makes recommendations for procuring the necessary data based on criticality and cost.
Researches new software functionality for applicability with customer needs and makes recommendations for implementation including timing and resources requirements.
Develops reports, dashboard queries and special queries to meet user requirements. Develops graphical Key Performance Indicators, metrics, and screen layouts as required.
Acts as the liaison for problem solving and/or escalation with both staff and software vendors on both the core system and its interfaces. Initiates service requests for software modifications. Routinely monitors transfer of data between software systems through interface programs and troubleshoots systems and user errors. Works with IS and users to resolve errors.
Associate's degree in mechanical or electrical fields desired.
Ability to effectively plan, organize, coordinate and supervise the work of others using a CMMS.
Skilled in using the Microsoft suite of programs especially Microsoft Word and Excel. Demonstrated knowledge of standard mechanical and electrical terminology and practices. Experience in report generation.
Proven written communication skills.
Three years of experience in CMMS administration including complex queries, user permissions, data transfers and report development.
Demonstrated understanding of standard work processes and a familiarity with facility maintenance management procedures using a CMMS.
Two years' of SQL experience and report writing.
Two years' experience in the facilities management field, specifically in asset management and spare parts optimization.