- Microsoft Word
BASIC FUNCTION OF JOB
Manages, maintains and monitors master data and costing. Maintains and creates master data records in accordance with Insight policies. This position requires independent decision making as well as following established procedures. Tasks are completed via manual entry and through automated tools.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Functions of the Job:
Product and Costing Data – Responsible for managing product information levels to established standards
Maintain data and costing to meet company standards
Data includes images, technical specifications and other data elements
Ensure automated data feeds successfully populate materials
Manually populate non-automated data as necessary via proprietary system
Identify system enhancements to improve automated processes and quality of information
Perform audits to ensure accuracy of assigned manufacturers or categories
Responsible for the management and administration of accurate maintenance of special pricing.
Review and analyze new promotions and programs.
Communicate with providers and manufacturers to ensure complete product data and costing is supplied
Request necessary information
Submit claims for data issues
Identify areas of improvement and provide feedback
Review data and costing standards for assigned manufacturers and/or categories
Implement data standard improvements through manual and automated means to meet needs
Provide customer service support for both external and internal customer
Material Maintenance – Responsible for maintaining product catalog to established standards; Performing Price File Maintenance
Review automated data feeds for successful materials creation
Ensure materials are created correctly via download process
Identify and communicate reasons for automated failures to improve process
Manually process download failures
Determine if Sales requests meet Insight Catalog Policy
Review opportunities and determine if it is appropriate business for Insight
Provide guidance to address future opportunities
Ensure materials are not added to the catalog that do not fit Insight strategy
Manually create non-automated materials proactively or reactively according to company policy
Create materials via proprietary systems and/or SAP
Determine appropriate source, costing and categorization
Process internal requests for creation
Discontinue materials that are no longer available and/or based on company policy
Other projects – Responsible for completing additional projects and assignments as required by the department
All other assigned duties
Education and/or Experience:
Associates degree or above from a college or university; or equivalent industry work experience.
KNOWLEDGE, SKILLS, AND ABILITIES
Following are the skills, knowledge and abilities necessary to perform this job
Advanced spreadsheet skills
Ability to analyze and troubleshoot information for resolution
Ability to work well in cross-functional teams
Ability to multi-task in a fast-paced environment
Ability to meet aggressive service-level agreements
Excellent communications skills
Proficiency with MS Word, Excel, Outlook and SAP.
Ability to write reports and/or business correspondence.
Ability to effectively present information and respond to questions from groups of managers, customers, other employees.
Ability to effectively present information to other departments and manufacturer representatives.
Ability to read, analyze, and interpret business documents.
Ability to effectively communicate via email, phone and in person.
Ability to understand processes and identify areas of improvement.
Ability to multi-task and demonstrate strong organizational details.
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work.
Light to moderate lifting is required.
Ability to uphold the stress of traveling.
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time.