Customer Account Manager ~ (Honeywell Account)

Imaginetics LLC - Gilbert, AZ

Full-timeEstimated: $41,000 - $55,000 a year

The duties of the Customer Account Manager include but are not limited to:

  • Primary Point of Contact and day to day management of assigned Customer Account(s). Acts as the Voice of the Customer and the liaison to Operations and Engineering.
  • Processing of customer purchase orders, which includes purchase order entry, planning and work order release.
  • Consistently review, monitor and update customer orders and sales forecast.
  • Prepare and submit status updates to the customer as required.
  • Prepares reports for upper management regarding status of customer orders, contracts and forecast.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Responsible for designing and implementing improved processes or operational procedures.
  • Works with minimal supervision.
  • Performs a variety of complicated tasks.
  • Drive continuous improvement activities.
  • Other duties as assigned by management.

Required Experience:

  • Four (4) years recent experience in aerospace manufacturing environment.
  • Two (2) years recent experience in Customer Account Management.
  • Experience with ERP software, online customer portals and intermediate skills with MS Excel & MS Outlook.
  • Experience with preparing Line of Balance reports (LOB) and/or Open Order Reports (OOR)
  • Team-player who can handle working under pressure in a fast-paced environment.
  • Quality oriented with a “hands-on” and “can do” attitude.

Desired Experience:

  • Three (3) years recent experience working with Honeywell HASP or similar Customer Portal.
  • Working knowledge of Honeywell Push Out and Pull In Requirements.
  • Knowledge of manufacturing processes (Sheet Metal. Assembly, Machining), procedures, and machinery.
  • Knowledge of Aerospace documentation and dimensioning.
  • Able to read and interpret engineering drawings, parts lists, and specifications.

Educational Requirements:

  • High School Diploma or GED
  • Able to read, write, understand and speak English fluently.

Physical Requirements:

  • This position requires standing, sitting, bending, kneeling, walking, stair climbing and reaching constantly.
  • Vision abilities include close vision, depth perception, adjust focus and color recognition.


Job Type: Full-time


  • Honeywell Push Out and Pull In Requirement: 1 year (Preferred)
  • Aerospace Manufacturing: 4 years (Required)
  • Honeywell & Honeywell PO System: 3 years (Required)
  • Aerospace Account /Program Management: 2 years (Preferred)


  • High school or equivalent (Required)