This newly created position is responsible for the daily operations, management and oversight of the Consumer Lending Department as it relates to originating, processing, underwriting and closing of all consumer loans in accordance to the Bank’s strategic growth and revenue objectives.
Essential duties include:
Create, optimize and implement competitive loan products and services that align with the Bank’s sales strategy and profitability objectives.
Manage the consumer loan pipeline to ensure an efficient workflow, automated and judgmental decision making within the Bank’s credit policies and same day closings.
Provide exceptional customer service to the Bank’s clients.
Focus on research, implementation and roll-out of a consumer lending origination system that entails automatic underwriting, electronic paperless functions, DocuSign and swift closings.
Administer consumer lending origination system including training, conducting updates and overall maintenance of the system.
Perform quality control on consumer loan files.
Participate in internal and external audits and regulatory examinations as needed.
Conduct training for appropriate retail banking staff on consumer lending programs and services including originating and closing consumer loans.
Create and maintain consumer lending policies and best practices.
Maintain strong working knowledge of consumer lending related regulations to ensure compliance. Remain abreast of financial regulatory developments in credit risk management and best practices within the industry.
Qualifications: Minimum of 5 years of successful management experience of the consumer lending function and loan portfolio management for a financial institution in a supervisor capacity. Prior experience with automated systems required in order to research and implement appropriate system for the Bank’s needs. Demonstrated expertise with Windows applications (Word and Excel), Microsoft Office, and document imaging systems preferred. Detail orientation, organizational skills, the ability to work successfully both independently and as a team member as well as with internal and external customers required.
Newburyport Five Cents Savings Bank offers competitive total compensation including base salary and a comprehensive health, dental, vision and life insurance plus a very generous 401k Plan. Information may be mailed to the Human Resource Department, Newburyport Five Cents Savings Bank, 63 State St., Newburyport MA 01950.
Member DIF EOE Equal Housing Lender Bank NMLS#413282 Member FDIC