Program and Project Manager-Technology

GreatAmerica Financial Services - Cedar Rapids, IA4.3

Full-timeEstimated: $90,000 - $130,000 a year
This position is responsible for the successful delivery of long term, strategic initiatives within the specific business capabilities they support at GreatAmerica. Working with decision makers, the Program & Project Manager will recommend, develop and implement technology solutions for both internal and external customers.

A thorough understanding of GreatAmerica’s business capabilities and the current technology will be expected. In order to provide recommendations for the implementation of the identified initiatives, it will be necessary for this role to understand gaps between the current functionality and what is needed for the future.

This role will apply proven communication, analytical and problem-solving skills in a self-driven environment. Working with decision makers within the supported business capabilities, the Program & Project Manager will act as a trusted adviser to evaluate the proposed initiatives, recommend solutions, coordinate the implementation of those solutions, and facilitate a successful transition to IT support. Internally, the candidate must create and maintain strong relationships with key stakeholders within the supported business capabilities.

Essential Functions

Business Capabilities Management
Knowledgeable in supported business capabilities to translate business needs into requirements for successful development of technology solutions
Understanding of supported business capabilities to effectively collaborate with internal customers and stakeholders
Maintain awareness of changes that have an impact on the overall business capabilities to plan and prioritize accordingly (e.g. projects, interdependencies, maintenance, enhancements)
Serve in a solutions-oriented role, promoting change and process improvement
Work with Strategic Technology to ensure solutions in the supported business capabilities are exceeding the needs of our customers
Manage benefits realization to ensure business capability needs are being met by projects and enhancements
Project Management
Understand business and technology needs to deliver solutions that meet the business objectives and align with the Enterprise Architectural Tenets
Conduct business requirement sessions to understand current and future business needs
Serve as the primary point of contact to maintain a strong and collaborative relationship with all project stakeholders
Actively manage projects per established standards and procedures
Work with leadership to acquire needed resources to effectively execute the project
Remove roadblocks in order to ensure success on moving projects forward
Manage changing priorities and address issues quickly and professionally
Effectively communicate project status (e.g. status reports, deliverables, issues)
Adapt to different project management and development methodologies (agile, waterfall, hybrid)
Extended hours may be required to meet deadlines
Performs additional duties as required


Proven project management skills (agile, waterfall, hybrid)
Must be systems oriented, enjoy working with new tools and be a self-motivated learner
Ability to diffuse tension among and between project teams should it arise
Ability to interface and facilitate third party vendor relationships
Ability to define and effectively negotiate third party vendor contracts (e.g. MSA, SOW, etc.)
Combination of business acumen and technical knowledge
Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment
Demonstrated self-starter who is goal oriented, a critical thinker and a creative problem solver
Strong negotiation skills and ability to develop and manage stakeholder expectations
Ability to work with internal stakeholders to build consensus
Must be able to multi-task and have a combination of organizational and analytical skills
Should have experience managing cross-company business relationships
Effectively displays solid leadership skills and the ability to influence without authority
Strong sense of urgency and follow through in addressing issues
Excellent interpersonal and relationship building skills to build credibility
Exceptional communication skills (both verbal and written)
Position Qualifications
Experience: Minimum 8 years of work experience in process development and project execution. Strong familiarity with software development life cycle methodologies. Strong familiarity with financial software or systems. Demonstrated experience in personnel management.

Education: Bachelor’s degree in Information Systems, Business Administration or equivalent required. Master’s degree or relevant continuing education preferred.

Skills and Abilities

Computer Skills: Advanced knowledge of the Microsoft Office Suite.

For all GreatAmerica team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability

For this position: Active Listening; Analytical Skills; Assertiveness; Decision Making; Detail Oriented; Leadership; Persuasive; Presentation Skills; Problem Solving; Project Management; Relationship Building; Technical Aptitude