Cashier

Rural King - Harrisburg, IL (30+ days ago)3.2


Job Title: Cashier

Job Location: Store Location

Reports to: Assistant Store Manager

FLSA Status: Hourly Non-Exempt. Positions may be Full or Part-Time ; Seasonal or Non-Seasonal

JOB SUMMARY

Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.

JOB DUTIES AND ESSENTIAL FUNCTIONS

  • Ensure that the frontend of the store runs smoothly without interruption
  • Greet customers
  • Ask every customer if they found what they were looking for
  • Promote the weekly promotional item
  • Execute cash management, return, and exchange policies accurately
  • Perform accurate transactions and price dispute resolution
  • Complete cashier-duties chore list
  • Front windows and registers cleaned daily
  • Bags and supplies filled daily
  • Perform accurate transactions in a timely manner
  • Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)
  • Redline in front of the registers when not with a customer
  • Always keep popcorn and coffee full and fresh
  • Must be alert to surrounding's at all times for shrink prevention and customer service
  • Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound
  • Offer load out assistance to all customers and call to make sure a loader has responded
  • File paperwork quickly and accurately
  • Reconcile with 100% accuracy
  • Answer all incoming calls at the registers with proper phone etiquette
  • Communicate professionally with all Rural King personnel and customers
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer
  • May be required to cross train and perform other duties
QUALIFICATIONS

  • Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful, and efficient
  • Ability to work independently without supervision
  • Ability to access and use the in-store computer, scanning system, and wireless hand held unit
  • Ability to participate in our online applicant and new hire onboarding process remotely
  • Ability to complete computer-based training
SUPERVISORY RESPONSIBILITIES

  • None
PHYSICAL REQUIREMENTS

  • Good visual acuity
  • Close vision for computer work
  • Ability to communicate effectively to all audiences
  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
  • Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently
  • Ability to stand and/or walk for long periods
  • Repetitive wrist movements on keyboard
  • Ability to walk up and down stairs multiple times per day
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.