Senior Project Manager

Bridgeline Digital, Inc. - Chicago, IL

30+ days ago
If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company™ and developer of the award-winning iAPPS® Platform, has an immediate opening for a Senior Project Manager.

The ideal candidate for this role is a self-starter, experienced, creative, passionate, and multi-faceted individual not only skilled in designing usable websites, but also experienced and/or interested in helping drive new capabilities for customers and helping build and expand our practice and company capabilities.

You will be well rounded with skills in Project Management but also become a product expert and become a trusted advisor for your customer by understanding their goals, providing project leadership and working to define and implement business requirements to drive the successful implementation of their Website.

Become a single point of contact for implementation projects and new opportunities maintaining role as manager/consultant and trusted advisor.
Understand implementation goals and objectives to develop detailed specification documents to create tasks for the project team, including business stakeholder, digital strategists, UX architects, web designers, UI developers, application engineers and IT resources and be actively involved in all aspects of the implementation lifecycle
Develop and manage the project schedule and work with discipline leads and project teams on timely plan execution
Monitor day-to-day activities of the project team and ensure work is progressing according to plan
Oversee all work efforts and manage project budgets weekly to ensure profitability, including the forecasting of percent project complete and recognized revenue
Conduct weekly status meetings with clients that include updated project status report, project plan and key tasks weekly with clients
Actively monitor project health, risks and scope creep to identify potential gaps while proactively working with the project team to offer solutions when needed
Provide overall strategic expertise to ensure approaches and solutions correspond to business objectives and future needs
Consistently manage client expectations to ensure the highest quality of service delivery, including conducting milestone or quarterly project reviews with business stakeholders
Identify, negotiate and document new opportunity proposals, including the creation and delivery of change requests, post implementation retainers and new projects
Provide strategic guidance to customers
Train customers on product capabilities
Lead the charge in creating happy, reference-able customers while promoting Bridgeline Digital’s value
Experience Required
Bachelor’s degree with a least 7 years of project management experience
Strong project management skills and experience managing multiple projects simultaneously, including creating and managing project plans and documenting project requirements
Excellent communication, customer presentation and writing skills
Experience working with web technologies and software implementations
Experience with the design and development of interactive web applications and software implementations
Understanding of web technologies and third party applications and platforms
Competencies in MS Office, MS Project, bug tracking and other related project management software and common communications tools is required
Knowledge of Content Management, Web Analytics, eCommerce and/or eMarketing Systems
PMP Certification is a plus
Bridgeline Offers
Competitive base salary and benefits, uncapped commissions, paid vacation and holidays, 401K and more Extensive Sandler sales training program to attend quarterly.
On-going coaching from your sales manager and leadership team, as well as mentor program.
Professional development and career advancement opportunities
Recognition and rewards for top performers
Dynamic, open-minded company with great opportunities for personal development
An organization where suggestions are encouraged and your influence can be felt within the company and Bridgeline’s iAPPS® platform/
Fast paced, exciting environment.
Inspiring, fast paced and flexible environment with a work hard / play hard culture.