Benefits for full-time associates:
Earn 2 weeks of vacation time in your first year
Start earning vacation time right away, no waiting
Earn 4 sick days/year
Medical, dental, and vision insurance plan options
Short term disability, long term disability, life insurance
401k with company match
Discounts on hotel rooms
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As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.
Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
Implement and maintain local and national sales/marketing programs.
Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
Develop new programs which result in an increased level of guest satisfaction and operational excellence.
Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
Reward employees who meet or exceed guest expectations.
Other duties as assigned.
Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
Ability to exercise excellent communication, presentation, organization, time management and listening skills.
Ability to use analytical skills for measuring business potential and value to the hotel.
Ability to successfully interact with all levels of customers and hotel management.
Bachelors degree in Hotel Management.
Minimum 2 years experience as an AGM or GM. 3 years hotel operations experience in a supervisory capacity. 2 years experience with IHG, Hilton, or Marriott brand.
Possess a valid driver's license