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Must be responsible, reliable, organized, and have excellent interpersonal communication skills. Ability to work without direct supervision, remain flexible, and take initiative is vital. Experience working in electronic medical record. Experience with data collection preferred.
Primary Duties and Responsibilities
- Acts as a liaison between the survivorship program director, oncology physician team, survivorship clinician team and primary care provider(s) for patients who have completed curative cancer therapies. Provides direct and indirect care to patients and families and objectively and systematically evaluates the quality and appropriateness of care delivery.
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Responsible for the support and development of the Survivorship Clinic and activities that support the survivorship mission.
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Assesses and promotes timely completion of Survivorship Care Plans with the disease teams. Acts as a resource to coordinate communications among patients, oncologists, primary care physicians, and other members of the healthcare team to support survivorship needs of patients.
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Collects data to ensure that treatment summaries and survivorship care plans are delivered.
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Collaborates and coordinates with physicians and all disciplines involved in the patient's care to assure timely progress toward the best clinical outcome in the most cost effective manner.
- Triages phone calls related to program(s). Triages patient telephone inquiries and provides consultations as needed.
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Educates the cancer survivor on self-management strategies, recognizing the long term follow up needs of a variety of cancer diagnoses across the lifespan.
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Promotes and analyzes oncology survivorship efforts to meet American College of Surgeons Certification for MGUH Cancer Program. Coordinates care that is aligned with the Commission on Cancer (COC) survivorship standard with the team to maintain and measure care metrics that will support the value of survivorship care to the organization.
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Conducts on-going assessment of the program and reports findings to program director and Cancer Committee as needed.
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Acts as a resource to staff to promote the program benefits. Works with physician and nursing team to ensure education of front line staff in how this program benefits patients and the organization as a whole. Acts as a champion of care for this patient population.
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Serves to problem solve; focusing on operational issues that may impede patient outcomes in a timely manner.
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Works closely with research staff to ensure collection of cost, quality and outcome data utilizing good research methodology.
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Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. This position may be used from time to time in other capacities as directed by department leadership.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.