Sales & Customer Service Representative

Forbest Products Co - Newark, DE

Full-time$13 - $18 an hour
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EducationSkillsBenefits

We are a global manufacturer & wholesaler of pipe inspection cameras. We sell our products in Canada, Europe and all over the US.

Based on a 30 to 40-hour week, you can get not only experience, but you will also get the sense of accomplishment! We are not a very big company, so together we grow and you grow!

Language skill required: English

What is in it for you? Glad you asked…

  • Starting base pay: Negotiable
  • Monthly performance bonuses
  • Vacation accrual
  • Fun, family-friendly and lively environment with music, contests and team bonding activities
  • No experience necessary – we offer training! (but office clerk experience is preferred).

What will you be doing? We have opportunities…

Forbest Products Co, is looking for a full-time or Part-time Sales & Customer Service Rep at our brand new branch in Newark, DE location to assist customers, answer questions, process transactions, resolve issues, and recommend new products or services! You will be able to:

  • Engage in a fully training program to teach you what you need to know (invest in you)
  • Answer live phone calls during your entire shift from different customers (get variety)
  • Use a computer to navigate various screens to help the customer (improve computer skills)
  • Listen to issues, empathize and solve customer issues (be a problem-solver)
  • Recommend new products or services to each customer (make a difference for someone)
  • Deal with regular office stuff (learn the entire daily office work)
  • Help with our inventory team to optimize our warehouse (learn the entire supply chain)!

What do you need to be successful at this job? It is simple…

  • Bachelor's degree is required
  • 2+ Sales experience
  • Previous plumbing related experience and knowledge will be a plus
  • Have reliable, consistent transportation to get to and from our Newark, DE location
  • Be ready to relocate to our Fremont, CA location, if necessary.
  • Be able to work a consistent shift from 9am-5:30pm a day or 9:30am to 6pm a day.
  • Computer skills including keyboard, mouse and multi-screen navigation are extremely helpful
  • Previous call center or customer sales and service experience is a plus
  • Ability to pass a criminal background and oral drug test
  • Be able to lift a package up to 50 lb.
  • Language skill required: English

EEO/AA/M/F/Vet/Disability

Job Types: Full-time, Part-time, Internship, Contract

Job Types: Full-time, Part-time, Internship, Commission

Salary: $12.50 to $18.00 /hour

Experience:

  • Computer Skills: 1 year (Required)
  • Sales: 2 years (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Required travel:

  • 25% (Preferred)

Additional Compensation:

  • Store Discounts

Benefits offered:

  • Employee discounts
  • Workplace perks such as food/coffee and flexible work schedules
  • Other types of insurance
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