Global Head of Innovation Lab

Citi - New York, NY

Full-time
Primary Location: United States,New York,New York
Other Location: United Kingdom,England,London; Israel,Tel Aviv,Tel Aviv
Education: Bachelor's Degree
Job Function: Technology
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 19016266

Description

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explain what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Description:
Over the years, various ICG technology groups have created a number of facilities (labs) dedicated to technology advancement in support of business demand.
This role is for an experienced Technology professional to be the Global Head of
Markets and Banking Technology’s Innovation Labs. The role’s primary focus will be to integrate the labs so they operate as a single coherent unit, driving ICG technology strategy delivering high quality, innovative and cost effective solutions in order to meet the needs of our clients and the business.

Responsibilities:
Culture of Collaboration, Partnership and Delivery
Maintain close trust- and results-based partnership with ICG business and technology leaders across CIB/TTS/Markets/Private Bank to ensure the Lab delivers expertise and solutions required to address of tactical and strategic business and technology challenges
Manage executive stakeholder audience by acting as a partner, trusted advisor and operating through influence
Establish a clear and transparent BOW prioritization and management discipline across both R&D and ICG Business delivery lines of work
Create ICG SMT bound reporting structure covering both backlog, delivery and measurable direct business benefits
Liaison with Citi Ventures to support its initiatives, including D10X projects, by supplying necessary expertise and resources; influence external and internal technology investment decisions
Define and maintain a clear prototype/POC delivery handover process from the lab to the business-aligned technology units making sure the knowledge and expertise transfer is planned and executed in timely manner
Create a flexible project and domain rotation/deliver-and-forget mechanism to avoid burn-out and long-term project commitments
Partner with CATE engineering projects and EE programs and influence ICG technology leadership to ensure the technology development strategies are aligned
Provide mentorship, motivation and guidance, ensuring that the lab teams are fully aware of the business context across regions as well as the technology impacts and trends within ICG
Ensure the lab locations operate in atmosphere of free engineering spirit, true cooperation and collaboration, maximizing knowledge sharing and minimizing work duplication, R&D, Client outreach and awareness
Instill a culture of intellectual challenge, curiosity and collaboration; stimulate organic growth of knowledge and skill set breadth in both the labs and ICG tech community
Create a continuous education and skill-set development framework to ensure that the lab staff understands and has practical knowledge of / hands-on experience with latest technology and science trends
Establish the Lab as the default source for ICG business, operations and technology community to understand how technology can be used to address specific business cases
Create new and/or support existing ICG information sharing channels - technology forums, speaker series, online posts etc. - to disseminate the gained knowledge and expertise to ICG technology, operations and business community
Client outreach: maintain regular Citi-to-client events – inviting both Client technology and business teams - covering the top results of the lab work, sharing insights, soliciting feedback and collaborating on potential joint projects – all in support of “Be the Best for Our Clients” strategy
Host tech meet-ups with technology vendors, open source community and peer tech teams from Financial services and other industries with the goal of sharing lessons learned, practical experiences
Create a dedicated marketing structure to provide regular updates to ICG business leadership up-to-date with latest technology/science trends – opportunities they provide, business impact and strategic industry shifts

Administration and Management:
Responsible for all aspects of a large global distributed technology organization management under standard Citigroup guidelines and practices, specifically around financial, regulatory and compliance goals
Create a robust hiring process to ensure top engineering quality the new hires and strive to achieve a low attrition rate, given the high cost and impact of the attracted talent
Advocate for and procure funding for cross-location travel, event hosting, education and development costs such as software licenses and trials

Qualifications

Skills
Global/large organization management – financial discipline/budgeting, hiring, diversity and talent management, BOW management, executive reporting, resource allocation, regional labor/regulatory risk mitigation, vendor management
Technology background - must demonstrate progression from hands-on development to complete delivery of enterprise mission critical platforms to enterprise architecture-like role in a large bank or a financial institution
Hands-on experience with public cloud offerings such as AWS, GCP, Azure
An expert level knowledge of the following technologies, included but not limited to:
Major modern operating systems – Linux, Windows, iOS, Android
Machine (deep) learning concepts and frameworks
Backend runtimes - Node.JS, JVM, UWP/.NET – with focus on concurrency and performance
Databases – RDMS, NoSQL (column bases, document base, key stores etc.), distributed databases, map/reduce based products
Programming language designs and fluent on major functional and object oriented languages
Networking stack and its use in low-latency application
Cloud stack – IaaS/PaaS/SaaS, Data Lake architecture (ODL/ODC)
Streaming platforms data flows, Serverless computing