Senior Application Infrastructure Support Engineer
IT Manager – Application Support
IT Application Infrastructure Support
Number of Openings:
$40.24 - $51.71 / hourly or $83,699.20 - $107,556.80 / annually
02/11/2019 – 03/15/2019
Accepting Applications Internally:
Accepting Applications Externally:
This position is responsible for designing, implementing, and supporting Applications Infrastructure on the Mainframes and Open System platforms.
24X7 monitoring, tuning, maintenance and support of production environment.
Works with Microsoft, IBM and 3rd party ISVs in supporting existing installation, upgrades and problem resolution. Applies patches following standard schedule.
Designs, builds and maintains highly-available systems for production and testing environments.
Supports programmers in development, customization and migration of software releases to each environment.
Provides specifications (define functional/non-function requirements and estimate effort) and develops proposal for deployments, demonstrating strong technical writing skills.
Works closely with other infrastructure teams supporting Operating systems, Networking, Security for required changes.
Works with OPERS management teams to develop sound recommendations for project and budget prioritizations.
Identifies and logs outstanding issues and technical debt.
Applies technical skills in a multi-platform environment.
Installs and configures WebSphere Application Server (WAS), including messaging, J2EE security, and JDBC data resources in a multiple environments.
Installs and configures BPM (Clustered mode) and BPM (Process Center & Server).
Installs and configures Microsoft IIS/ASP.net applications.
Provides support for Web Services (SOA) utilized in integration of legacy (COBOL/CICS) and Web applications (.Net, Java and WAS batch environments).
Helps to implement DEVOPS policies, processes and procedures. Develops automation scripts.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES TO PERFORM ESSENTIAL FUNCTIONS
High school diploma or GED
Bachelor’s degree in related field
- Direct relevant experience can be substituted for education.
4 years relevant experience. This is in addition to the requirements in the Experience section below*
Solid communication skills (written and verbal)
Strong analytical skills
Ability to act on quick turnaround times
Ability to create detailed documentation
6 years’ experience in technical support
Working knowledge of network topology, network/application monitoring, database and server clustering concepts and VMware infrastructure
Working knowledge of IBM Mainframe Operating systems and programming languages
Meet the technical skills listed below
At least one related industry recognized certification (e.g. MCSA, VCP, etc.)
IBM WebSphere Application Server Certified
Enterprise Software Monitoring & Administration
Problem diagnostics and triage
Scripting languages & technologies (ex. Shell, Python, PowerShell, Groovy, ANT)
Support of Application Middleware (ex. IBM WebSphere, Microsoft IIS/ASP.Net)
Support of Load balancing technologies
Support of Web Services / SOA Architecture (ex. SOAP/XML and/or REST/JSON)
Working knowledge of Networking Protocols (ex. DHCP, DNS, HTTP, HTTPS, SSL)
Working knowledge of Operating Systems (ex. Windows, Linux, zOS)
Application Performance Monitoring (ex. CA Wily, App Dynamics, Dynatrace)
Support of Active Directory
Support of HTTPS / SSL certificates
Support of Workflow & Integration software (ex. IBM BPM)
Support of RACF
Support of SharePoint
Physical Requirements* (if applicable)
- Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. If repetitive physical movement is required to perform the essential functions of the position, please discuss with HR.
The above statements are not intended to be construed as an exhaustive list of all duties, skills and responsibilities required. The Ohio Public Employees Retirement System (OPERS) is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Postings are typically available for five business days. OPERS retains the right to change, update, close and/or otherwise modify this job posting at its discretion for any reason and at any time.