Representative (Clerical)Acctg-OTC Accounts Receivable

Bracco N.A. - Cranbury, NJ

Full-time
Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness.

Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness.
Bracco Diagnostics Inc. specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents and primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness. Bracco Diagnostics currently has an opening for an Accounts Receivable Credit & Collections Associate in our Monroe, NJ

SUMMARY:
Accounts Receivable (A/R) Credit and Collection Associate is responsible for the following daily activities related to the A/R Credit and Collection process.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following:
  • Drive collection activities to ensure timely payments by customers
  • Monitor the credit/collection risk of existing customers
  • Managing and maintaining good working relationships with customers and internal stakeholders
  • Monitoring accounts by contacting customers, resolving past due balances while promoting efficient payment processes.
  • Exercise good judgment and independent decision making
  • Identify issues on improved processes to enhance timely payments and improved customer experiences
  • Handle daily, routine incoming and outgoing customer calls
  • Build and maintain strong customer relationships and maintain high customer satisfaction
  • Manage daily orders on hold
  • Manage direct customer accounts to ensure timely payment
  • Identify and resolve deductions
  • Run and manage daily activity reports
  • Monitor customer credit lines in accordance with company credit procedure
  • Monitor the customer parenting hierarchy
  • Ensure effective communication of credit related issues to sales organization, as appropriate
  • Support sales efforts while maximizing revenue return
SECONDARY DUTIES AND RESPONSIBILITIES: include the following:
  • Special projects and ad hoc requests
SUPERVISORY RESPONSIBILITIES: N/A

EDUCATION and/or EXPERIENCE REQUIRED:
  • 4 - 8 years Accounts Receivable Experience
  • Solid collections and deductions experience
  • SAP Experience preferred
  • Extremely organized
  • Excellent phone etiquette
  • Excellent written communication skills
  • Detail, action and process oriented
  • Team player
  • Requires positive attitude and enthusiasm
  • Customer focused (internal and external)
Bracco Diagnostics Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other protected status.