Scrum Master / Project Manager

Neiman Marcus - Dallas, TX3.7

Full-timeEstimated: $110,000 - $150,000 a year

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. The company has stayed true to the principles of its founders – to be recognized as the premier luxury retailer dedicated to providing our customers with distinctive merchandise and superior service. The Neiman Marcus Group is comprised of the Specialty Retail Stores division – which includes Neiman Marcus Stores and Bergdorf Goodman – and the Direct Marketing division, Neiman Marcus Direct. These brands offer upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer. The company operates 42 Neiman Marcus Stores across the United States and two Bergdorf Goodman stores in Manhattan. The company also operates 24 last call clearance centers. These store operations total more than six million gross square feet. Neiman Marcus Direct, the company’s direct-to-consumer business, conducts both print catalog and online operations under the Neiman Marcus, Horchow, Last Call and Bergdorf Goodman brand names. Today, as an omni-channel retailer Neiman Marcus is known for the luxury merchandise in its stores, on its websites, and through the company’s catalogs - enabling customer to shop anytime, anywhere, and from any place.

Neiman Marcus is seeking a proven and passionate technology leader for a high-visibility project management role providing project leadership for the Neiman Marcus Group digital division. The NMG digital business constitutes $1.4 Billion (35%) of the company revenue and has embarked on an aggressive digital transformation agenda. The digital transformation will build out the Neiman Marcus Group digital presences using next generation technologies, which are de-coupled, fault tolerant, resilient, faster time to market, scalable, and flexible.


The Scrum Master has day-to-day responsibility for managing complex Agile software development programs and projects to completion. You will coordinate and lead the activities of multiple cross-functional scrum teams to complete IT projects that support the larger NMG digital business strategy and objectives. This position is responsible for managing and organizing resources, tasks, budgets and deliverables so that a project is completed within the defined scope, quality, time and cost constraints.

In performing these roles, the SM will be expected to leverage their prior knowledge and experience in blending traditional waterfall project management principles and practices with an Agile development methodology in the right proportions to fit large, complex, enterprise-level projects. They will be expected to employ an appropriate level of planning and provide the right balance of agility and predictability.

This is a project leadership and management role; however, the most successful candidate will also possess an exceptional customer-facing presence, where their years spent developing crystal clear communication plans appropriate for all levels of the organization will be on display. The breadth of their assignments will involve working closely with the technical team at the task level, and then being able to quickly pivot and provide summarized progress updates to the senior leadership team. Having a calm demeanor and possessing high levels of confidence when interacting directly with all levels of the organization are imperative.


Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile project management
Team Building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Drive the Technical team and the Product Owners in an Agile development process
Responsible for enacting Scrum values and practices
Guards and shields the team from distractions and interruptions from external interferences
Enables close cooperation across all roles and functions
Promote and participate in the continuous improvement of structure, processes, tooling to enable the teams to deliver more value
Organize and facilitate standups, release and sprint planning, reviews, demos and retrospectives
Support efforts to code, design, and testing in a heterogeneous technology environment e.g. JavaScript MVC, HTML, CSS, Java/ J2EE
Identify opportunities for process and tool improvements and drive those from concept to implementation



Minimum 5 years experience leading software development teams consisting of both onsite and offshore resources, with at least 2 years experience as a practicing Scrum Master
Demonstrate excellent understanding of development concepts and SDLC methodologies
Strong customer focus, excellent problem solving and analytical skills
Strong verbal and written communication skills with ability to work in rapidly changing environment
Understanding of object-oriented development and software design patterns
Experience in a developer contributor role
Experience in Agile / Scrum development methodologies and tools (Jira / Jenkins)
Experience in eCommerce

Understanding of multithreaded software design
Understanding in JQuery, NodeJS, AngularJS, extJS, SenchaTouch Framework, Promise, and other frameworks like (FlightJS, requireJS, wireJS , AngularJS)
Experience with other Agile/Lean practices such as XP or Kanban
Participation in Test Driven Development or Business Driven Development
Practice of Continuous Integration or Continuous Delivery


The ideal candidate will possess the following performance and personal characteristics:
Strong leadership skills with the ability to influence effectively without direct authority, balancing between competing priorities while remaining flexible and creative.
Outstanding written and verbal communication skills with the ability to work up, down and across organizational levels.
Strong business acumen, operations and problem-solving skills, along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes.
Excellent executive presence and a track record of success working closely with the C-Suite.


BS or MS degree in Information Systems, Computer Science or related discipline required

Certified Scrum Master (CSM) credentials highly preferred

Agile Certified Practitioner (ACP) or one of the Scaled Agile Framework (SAFe) certifications considered important

Primary Location: United States of America-Texas-DALLAS-Irving-Information Services
Work Locations: Information Services Neiman Marcus 111 Customer Way Irving 75039
Job: Information Technology
Organization: Corporate
Schedule: Full-time
Shift: Day
Employee Status: Regular
Job Type: Standard
Job Level: Individual Contributor
Travel: No
Job Posting: Dec 18, 2018, 11:21:10 AM